Client Impact Library

We measure success the way our clients do: in outcomes they can point to long after the project ends. 

A private equity-owned pharmaceutical contract manufacturer needed help implementing Lean production methods to optimize scheduling and improve line performance to unlock growth potential.
A private equity-owned P&C insurance portfolio company needed help in crafting an ideal future state with a focused strategy on high-value accounts.
A private equity-owned P&C insurance portfolio company sought to perform process reengineering to improve efficiency and enable a strategic shift towards target customer segment using fit for purpose, asset light, and flexible tech infrastructure.
A global reinsurance brokerage needed help to streamline and standardize its operating model to minimize delays and improve visibility to bottlenecks and operational inefficiencies.
A global insurance company needed help to redesign processes to shift operational activities away from front office staff, enable further scaling of the business, and improve turnaround times and servicing levels.
70
%
reduction in cycle time
A global insurance company wanted to launch a GenAI-driven tool to streamline data entry and support underwriters and needed help aligning business and development teams.
A global insurance company needed help to develop a standardized framework to automate processes and manage the ingestion and distribution of third-party data.
A global insurance company faced increasing competition from Insurtechs and needed help establishing the vision to transform their operations and IT Infrastructure to the modern digitized age.
A private equity-owned measurement equipment manufacturer needed help designing and implementing a direct ship process from the US to simplify its logistics process and achieve international growth targets.
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Featured Case Studies

30
%
cycle time improvement
A leading oil sands producer was facing inefficient operator surveillance rounds, causing significant wasted effort, and needed help optimizing processes to reduce waste and improve cycle time.
25
%
unit opex reduction
A prominent oil sands producer faced growing costs and unsteady production and needed help to spearhead cost-reduction and production-improvement initiatives across field operations.
57
%
lead time reduction
A regional electric utility was lagging its competitors in cost performance and installation time and sought an operational assessment to improve planning processes and reduce lead time.
25
%
speed to EBITDA improvement
A PE-owned dental roll-up business had growth rapidly through acquisition and sought help to develop an integration playbook to support continued M&A growth, improve time to EBITDA capture, and identify opportunities to strengthen the platform.
80
%
faster insights
A global bank was behind schedule in its major real estate tech enablement program and sought to explore if GenAI could accelerate program management insights and status reporting across workstreams.
20
%
cost savings
A mortgage financing company suffered from inefficient, highly manual workflows and operations and sought to leverage AI-enabled process mining to improve ROI from process improvement initiatives.
25
%
EBITDA improvement
A private equity-owned global expatriate services provider lacked a centralized commercial function and needed help to create and implement commercial excellence processes and structures to enable growth and profitability.
50
%
EBITDA improvement
A private equity-owned trailer manufacturer faced significant year over year margin compression across its brand portfolio and needed help to execute an operations transformation roadmap to drive EBITDA improvement.
50
%
future savings
A private equity-owned healthcare RCM business faced pressure to improve operational efficiency and sought to standardize processes and build an AI-ready foundation to achieve ambitious cost reduction targets.
38
%
higher AI adoption
A life insurance saw slow, inconsistent adoption of AI tools made available to workforce and needed help to enable employees to leverage AI in a sustained, habitual way within daily work to realize productivity lift.
$
1B+
savings initiative
A global insurance company experienced inconsistencies that impacted performance and needed help to improve operations, construct transformative change planning, and deploy a global future state strategy.
70
%
manual effort reduction
A global reinsurance broker's facultative business processes were highly manual and inconsistent and the company needed help to modernize operations through a process-led, technology-enabled redesign.
30
%
labor cost savings
A private equity-owned measurement equipment manufacturer needed help to evaluate the cost implications and operational risks of downsizing manufacturing to a single location.
70
%
reduction in cycle time
A global insurance company wanted to launch a GenAI-driven tool to streamline data entry and support underwriters and needed help aligning business and development teams.
30
%
annual components savings
A private equity-owned digital imaging equipment company needed to improve inventory management processes and deploy SIOP capabilities to quickly rationalize costs and scale the business.
38
%
increased productivity
A private equity-owned industrial manufacturer needed to optimize asset performance across the plant network to meet customer demand.
$21
B
market entry opportunity
A global ecommerce marketplace wanted to analyze the online seller refurbished market, competition, and supply chain to size the opportunity and identify strategic levers to win the vertical.
5
%
annual cost savings
A financial services company needed to establish processes, tools, controls, metrics, and frameworks to proactively comply with regulations in a cost-effective way.
50
%
increase in customer satisfaction
A global asset manager wanted to re-imagine the onboarding and improve the service experience for its clients.
100
%
revenue growth in 5 years
A global chocolatier needed to understand current market dynamics and develop and operationalize a global digital strategy to realize their long-term vision.
23
%
unprofitable relationships eliminated
A healthcare service provider needed to assess its operations to identify benefits through more cost-effective and efficient operating structure for payments.
50
%
debt reduction
A private equity-owned Dental Services Organization wanted to better align coverage ratios, leverage field and corporate functions, and establish KPIs and measurement tools to improve focus and operational execution.
$185
M
annual EBITDA
A multinational fast fashion retailer needed operational leadership to improve performance and successfully emerge from bankruptcy.
25
%
upside growth
A private equity-owned services business sought to understand the root cause of issues and identify key levers to incorporate into a roadmap to restore performance for recently acquired businesses.
30
%
increased production capacity
A private equity-owned manufacturer needed to optimize asset performance across the four-plant network to meet customer demand on-time-in-full (OTIF).
23
%
margin increase
A healthcare tech company sought to improve contribution margin by re-engineering its operating strategy and optimizing staffing and productivity.
50
%
reduced maintenance costs
An oil and gas production company needed help to proactively improve the transparency of its operating metrics by implementing predictive analytics dashboards for field operations.
100
%
margin increase
A digitally native retailer, and certified B Corporation, sought to use pricing, promotions, and improved affiliate channel management to drive contribution margin and profitable growth in a dynamic market.