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CASE STUDY
Established Data Ingestion Strategy to Reduce Errors and Inefficiencies at Global Insurance Company
Challenge
A global insurance company faced varying degrees of automation and maturity for third-party data ingestion processes across regions, leading to errors, inefficiencies, and poor customer service.
The company needed help to develop a standardized framework to automate processes and manage the ingestion and distribution of third-party data.
Approach
- Established strategy to assess, develop, and roll out data ingestion capability
- Evaluated third-party tools to identify required capabilities
- Created well-defined assessment criteria to evaluate tool’s capability and scope
- Built framework to ingest, standardize, transform, and distribute information
- Recommended additional activities needed to prepare a path to production and execute on the strategy
Results
I.
Received approval from business across regions that solution was viable and met requirements
II.
Delivered long-term roadmap to execute delivery of strategy
III.
Accelerated strategic initiative to its furthest point of execution. Project failed in five previous attempts prior to SSA & Co.’s involvement
I.
Received approval from business across regions that solution was viable and met requirements
II.
Delivered long-term roadmap to execute delivery of strategy
III.
Accelerated strategic initiative to its furthest point of execution. Project failed in five previous attempts prior to SSA & Co.’s involvement
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