Privacy Policy

1. Information We Collect

We collect information, including personal information, to provide better services to you. We use the term “Personal Information” to refer to any information that identifies or can be used to identify you. Common examples of Personal Information include: full name, email address, digital identifier, such as your IP address, information about your device, and certain metadata.

The Personal Information which we collect includes, but is not limited to, the following circumstances and data elements:

Generally

• If you express an interest in obtaining additional information about our services, request customer support, request quotes or samples, use our “Contact” feature or similar features, subscribe to our newsletter, or download certain content, we may require that you provide to us your contact information, such as your name, organization name, phone number, fax number, email address, social media handle, your contact preferences, and in some instances, you may elect to provide us with location and address information;
• If you are a client, we collect your profile information, including your first name, last name, job title or similar identifier, and contact information;
• If you report a problem or have a question about our Websites, you may provide us with contact information, such as a phone number or email address;
• If you use and interact with our Websites or emails, we automatically collect information about your device and your usage of our Websites or emails through cookies, web beacons or similar technologies, such as IP addresses or other identifiers, which may qualify as Personal Information (please see the “Automated Data Collection: Cookies & Similar Technologies” section below for more information);
• If you post information on a webpage we establish on a social media platform, we may use the information to respond, to promote our business and services, and in the normal course of our business operations. We may collect personal identifiers, such as your social media username and other personal characteristics that you have made publicly available on the social media website, in accordance with applicable law. Note that the third-party operators of social media websites also receive such information, and their use of your Personal Information is governed by their own privacy policies;
• If you voluntarily submit certain information to our Websites, such as filling out forms on the Websites, we collect the information you have provided as part of that process; and
• If you provide us or our service providers with any Personal Information relating to other individuals, you represent that you have the authority to do so and acknowledge that it will be used in accordance with this Privacy Policy. If you believe that your Personal Information has been provided to us improperly, or to otherwise exercise your rights relating to your Personal Information, please contact us by using the information set out in the “How to Contact Us” section below.

Job Applicants

Job application information may be collected by us directly through the Websites, in-person, or by email, or job application information may be collected on our behalf by our contracted third-party administrator(s) for applicant tracking purposes and by background check providers. These third-party administrators are permitted to process the information you provide only for purposes of providing services to us.

Automated Data Collection: Cookies & Similar Technologies

We and our partners use various technologies to collect and store information when you visit one of our Websites, and this may include using cookies or similar technologies to identify your browser or device. These similar technologies include web beacons and web server logs. We also use these technologies to collect and store information when you interact with services from our partners, such as advertising services.

We may use such technologies to collect personal identifiers (such as your IP address), information about your device (such as your browser characteristics, device IDs and characteristics, and operating system version) and information concerning your usage of our Websites (including the link you used to reach a given webpage). We use this information to determine how many users have visited particular webpages, viewed particular videos, or opened messages or alerts. This helps us establish, maintain, and manage our relationship with you, and also helps us to optimize and provide the Websites for your use and benefit, to improve our marketing activities, and to enforce our Websites’ service terms and prevent malicious conduct.

In some cases, our third-party partners may process information collected by cookies and similar technologies that we permit them to use on the Websites. Please see our Cookie Policy for more details.With respect to any social media pages that we may use, please see the privacy policies and any cookie policies of the applicable social media providers as to their automated data collection practices.

As indicated above, we, like many other website operators, currently use Google Analytics to collect and process certain Website usage data. To learn more about Google Analytics and how to opt out, please visit https://tools.google.com/dlpage/gaoptout.

You may be able to change a web browser’s settings to block and delete cookies when you access a Website through that web browser. However, if you do that, the Website may not work properly; also, we will still receive basic information (such as last URL visited) when you navigate to the Websites.

Aggregated Data

We also collect, use and share aggregated data such as statistical or demographic data for any purpose. For example, we may aggregate the data automatically collected through our Websites to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your Personal Information so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Privacy Policy.

Sources of Personal Information

We will receive Personal Information about you from various third parties and public sources including search information providers such as LinkedIn and S&P Global Market Intel. These third-party sources may include Salesforce.com, Data.com, BoardEx, LinkedIn Sales Navigator, among others, and generally fall into the following categories:

• Providers of technical, payment and delivery services based inside or outside the EU.
• Data brokers or aggregators based inside or outside the EU.
• Publicly available sources such as Companies House and the Electoral Register based inside the EU.

2. How We Use Information We Collect

We use your Personal Information in ways that are compatible with the business and commercial purposes for which it was collected or authorized by you, including for the following purposes:

• To present, operate or improve the Websites, their content, and our services, including analysis of Website activity;
• To inform you about the services and products available from SSA & Company;
• To administer content or other Website features;
• To send marketing communications to you;
• To communicate about special events and to deliver pertinent emails;
• To ask you to provide comments or reviews;
• To ask you to complete surveys;
• To improve our customer service;
• To respond to and support users regarding their use of the Websites and our services;
• To comply with all applicable legal requirements; and
• To investigate possible fraud or other violations of our Websites’ service terms or this Privacy Policy and/or attempts to harm you.

For job applicants, we process your information to review your job application and for other employment-related purposes consistent with applicable law, including to contact you regarding your application and/or to contact you about other job openings that we believe may be of interest to you.

We use the information we collect from our Websites to provide, maintain, and improve them, to develop new services, and to protect our company and you.

3. Our Legal Basis for Collecting Personal Information

Whenever we collect Personal Information from you, we may do so on the following legal bases:

• Your consent to such collection and use;
• Out of necessity for the performance of an agreement between us and you, such as your agreement to use our services or your request for services;
• Out of necessity to comply with a legal obligation;
• Our legitimate business interest, including but not limited to the following circumstances where collecting or using Personal Information is necessary for:
  • Intra-organization transfers for administrative purposes;
  • Managing our relationship with you;
  • Product development and enhancement, where the processing enables SSA & Company to enhance, modify, personalize, or otherwise improve our services and communications for your benefit;
  • Fraud detection and prevention, including to administer and protect our business and our Websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
  • Enhancement of our cybersecurity, including improving the security of our network and information systems; and
  • General business operations and diligence.

Provided that, in each circumstance, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing, and any safeguards which are or could be put in place.In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes.

4. When You Choose Not to Provide Personal Information

Your provision of Personal Information may be required in order to use certain parts of our services and our programs. If you choose not to provide such Personal Information, you may not be able to access and use our services and/or our programs, or parts of our services and/or our programs.

5. Our Retention of Your Personal Information

We determine the appropriate retention period for Personal Information on the basis of the amount, nature and sensitivity of your Personal Information processed, the potential risk of harm from unauthorized use or disclosure of your Personal Information and whether we can achieve the purposes of the processing through other means, as well as on the basis of applicable legal requirements (such as applicable statutes of limitation).

Also, we determine the appropriate retention period for Personal Information based on certain criteria, including:

• The duration of our relationship with you;
• The length of time necessary to complete a transaction;
• Whether your Personal Information is a sensitive type;
• Whether you specifically consented to retain the data; and
• Our legal, contractual or similar obligations to retain or delete the data.

After expiry of the applicable retention periods, your Personal Information will be deleted. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further use of such data.

6. Disclosing Personal Information

We disclose Personal Information for the purposes described above to the following:

Service providers and contractors

SSA & Company may disclose your Personal Information to service providers and contractors for a business purpose, which include fulfilling the purpose for which you provide it to us. When we disclose Personal Information for these reasons, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except for the purposes set forth in the contract.

Affiliates and subsidiaries

We may also disclose your Personal Information to our subsidiaries and affiliates, and any successors thereto, in the normal course of our business operations. Such affiliates will only use your Personal Information in a manner that is consistent with this Privacy Policy.

Consent and as directed by you

We may disclose your Personal Information for any commercial or business purpose with your consent.

Legal or similar disclosures

We may disclose your Personal Information for legal reasons. Specifically, we will share Personal Information with companies, organizations or individuals outside of SSA & Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

• comply with any applicable law, regulation, legal process or enforceable governmental request;
• enforce Websites’ service terms, including investigation of potential violations;
• detect, prevent, or otherwise address fraud, security or technical issues; and
• protect against harm to the rights, property or safety of SSA & Company, you or the public as required or permitted by law.

We attempt to notify you about legal demands for your Personal Information when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague or lack proper authority, but we do not promise to challenge every demand.

Merger, sale, business or other asset transfer

We may disclose your Personal Information in the event of a business transfer. If we establish a new related entity, are acquired by or merged with another organization, or if substantially all of our assets are transferred to another organization, Personal Information about our users is often a transferred business asset. In the event that SSA & Company itself or substantially all of our assets are acquired, Personal Information about our users may be one of the transferred assets.

7. Privacy Rights

Certain jurisdictions have specific legal requirements and grant privacy rights with respect to Personal Information, and we will comply with restrictions and any requests you submit as required by applicable law. For example, you may have the right to review, correct, and delete Personal Information we have about you, or to consent or withdraw consent to certain uses or sharing of Personal Information. You may also have the right to not be discriminated against for exercising your privacy rights. If you seek to exercise your rights under the law of a certain jurisdiction, please contact us by using the contact information in the “How to Contact Us” section below.

If you are an EEA, Switzerland, or UK resident, see the Jurisdiction-Specific Notices section below for additional information as to your rights and to how to exercise those rights.

Please note that, when you make a request, we may require that you provide information and follow procedures so that we can verify your identity (and the applicable jurisdiction). The verification steps we take may differ depending on your jurisdiction and the request. Where possible, we will attempt to match the information that you provide in your request to information we already have on file to verify your identity. If we are able to verify your request, we will process it. If we cannot verify your request, we may ask you for additional information to help us do so.

We will respond to your request within the time period required by applicable law. However, we may not always be able or required to comply with your request, in whole or in part, and we will notify you in that event.

Please note that, when you make a request, we may require that you provide information and follow procedures so that we can verify your identity (and the applicable jurisdiction). We will respond to your request within the time period required by applicable law.

Please note, we do not rent, sell, or share “personal information” as defined by California Civil Code §1798.83 about you that we collect through the Websites with unaffiliated third parties for their direct marketing purposes.

8. Jurisdiction-Specific Notices

EEA, Switzerland, or UK Residents

SSA & Company believes that it is important that individuals are given the opportunity to exercise choice with respect to how their Personal Information is collected and used. Some data protection laws, including the European Union’s General Data Protection Regulation (“GDPR”), provide you with certain rights in connection with Personal Information you have shared with us. We rely on the legal bases set forth in the “Our Legal Basis for Collecting Personal Information” section to process your Personal Information. If you are resident in the EEA, Switzerland, or the UK, you have the following rights:

• The right to be informed. You are entitled to be informed of the use of your Personal Information. This Privacy Policy provides such information to you.
• The right of access. You have the right to request a copy of your Personal Information which we hold about you.
• The right of correction. You have the right to request correction or changes of your Personal Information if it is found to be inaccurate or out of date.
• The right to be forgotten. You have the right to request us, at any time, to delete your Personal Information from our servers and to erase your Personal Information when it is no longer necessary for us to retain such data. Note, however, that deletion of your Personal Information will likely impact your ability to use our services.
• The right to object (opt-out). You have the right to opt-out of certain uses of your Personal Information, such as direct marketing, at any time.
• The right to data portability. You have the right to a “portable” copy of your Personal Information that you have submitted to us. Generally, this means your right to request that we move, copy or transmit your Personal Information stored on our servers / IT environment to another service provider’s servers / IT environment.
• The right to refuse automated decision making, including profiling. You have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect on you.
• The right to lodge a complaint with a supervisory authority. You may also have the right to make a GDPR complaint to the relevant Supervisory Authority. A list of Supervisory Authorities is available here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. If you are based in the UK, you can make a complaint at any time to the Information Commissioner’s Office (ICO) the UK regulator for data protection issues (www.ico.org.uk).

If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. If you need further assistance regarding your rights, please contact us using the contact information provided below and we will consider your request in accordance with applicable law. To make these requests, you may contact us using the contact information in the “How to Contact Us” section below, and we will consider your request in accordance with applicable laws. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If we no longer need to process Personal Information about you in order to provide our services or our Websites, we will not maintain, acquire or process additional information in order to identify you for the purpose of responding to your request.

In some cases our ability to uphold these rights for you may depend upon our obligations to process Personal Information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.

9. Our Email Opt-out Policy

By providing an email address on the SSA & Company Websites, we may contact you in the event of a change in this Privacy Policy, to provide you with any service-related notices, or to provide you with information about our events, invitations, or related educational information.

We currently provide the following opt-out opportunity: At any time, you can follow a link provided in our offers, newsletters or other email messages (except for service notice emails) to unsubscribe.

If you are a resident of the EU, EEA, Switzerland, or the UK, you can withdraw your consent to marketing messages by emailing us at [email protected].

If you feel you have received an email from us in error, please contact [email protected].

Also, if you feel you have received an email from us in error, please contact [email protected]. Notwithstanding anything else in this Privacy Policy, please note that we always reserve the right to contact you in the event of a change in this Privacy Policy, or to provide you with any service-related notices.

10. Third Party Links

The Websites may contain links to webpages operated by parties other than SSA & Company. We do not control such websites and are not responsible for their contents or the privacy policies or other practices of such websites. Our inclusion of links to such websites does not imply any endorsement of the material on such websites or any association with their operators. This Privacy Policy only applies to our Websites.

11. International Transfer

We may, directly or indirectly through third-party entities around the world, process, store, and transfer the information you provide, including your Personal Information, as described in this Privacy Policy. Specifically, the information and Personal Information that we collect may be transferred to, and stored at, a location outside of your jurisdiction. It may also be processed by staff, service providers, or third parties operating outside of your jurisdiction in connection with the activities outlined in this Privacy Policy. By submitting your Personal Information using the Websites, you agree to this transfer, storing or processing. We will take all steps necessary to ensure that your Personal Information is treated securely and in accordance with this Privacy Policy. We have put in place commercially reasonable technical and organizational procedures to safeguard the information and Personal Information we collect on the Websites.

12. How We Protect Personal Information

SSA & Company maintains reasonable administrative, technical and physical safeguards designed to protect Personal Information and other information against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Information you send by email is not secure, so please avoid including Personal Information in any email you send us. No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

13. No Use By Children

Our Websites are not intended for children under 16 years of age. We do not intentionally gather Personal Information about visitors who are under the age of 16. If a child has provided us with Personal Information, a parent or guardian of that child may contact us to have the information deleted from our records. If you believe that we might have any information from a child under age 16 in the applicable jurisdiction, please contact us at [email protected]. If we learn that we have inadvertently collected the Personal Information of a child under 16, or equivalent minimum age depending on jurisdiction, we will take steps to delete the information as soon as possible.

14. “Do Not Track” Signals

SSA & Company does not respond to Do Not Track (DNT) signals or similar signals, unless required by applicable law. However, some third party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, your browser may include controls to block and delete cookies, web beacons and similar technologies, to allow you to opt out of data collection through those technologies.

15. Changes to this Privacy Policy

Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are material, we will provide a more prominent notice for a reasonable time period (including, for certain services or programs, email notification of privacy policy changes). We encourage you to review this Privacy Policy periodically.

16. How to Contact Us

If you have any specific questions about this Privacy Policy, you can contact us via email or by writing to us at the address below:

We use cookies and similar tools to facilitate and improve the performance and security of our Websites and to enhance user experience.

The Websites may utilize or permit several different categories of cookies, as follows:

• Essential cookies – Some cookies may be essential for the proper operation of the Websites. For example, they may facilitate page navigation or assist with security checks.
• Functional cookies – These cookies allow us to remember your preferences and allow us to make the Website experience better for you.
• Performance/analytics cookies – These cookies allow us to analyze how visitors use our Websites and to measure Website performance. This allows us to provide a quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of what content is popular or to learn what links between pages are most effective or why some pages are receiving error messages.
• Advertising cookies – These cookies may be used to highlight articles, other content, or services that we think will be of interest to you based on your use of the Websites.

Does anyone else use cookies on our Websites?

We do use or allow certain third parties to serve cookies on the Websites. We may allow third parties to serve cookies to help identify fraudulent or automated traffic on the Websites. As described above, third parties that provide content feeds may serve cookies. We may use third party cookies to help us with market research, improving functionality, and enforcing website terms and policies. For example, like many companies, we use Google Analytics to help us evaluate our website traffic. You can see how Google Analytics uses cookie information by visiting https://policies.google.com/technologies/partner-sites. or any successor webpage that Google may provide.

Which specific cookies do we use?

The following table lists cookies that may be used on our Websites:

Opting out of the use of cookies

Certain cookies are set by browsers and your browser may allow you to disable certain cookies. The third party listed for a given cookie may provide an opt-out tool for that cookie, or the third-party cookie provider may provide an opt-out tool. For example, opt-out functionality for Google Analytics can be found here. Note that disabling cookies may in some instances impact the functionality of the Websites.

You may learn more about advertising networks and opt out of receiving personalized advertisements from advertisers who are members of the Network Advertising Initiative or who subscribe to the Digital Advertising Alliance’s Self-Regulatory Principles for Online Behavioral Advertising by visiting the opt-out options of each of those organizations. Links to those sites are set forth below:

• Network Advertising Initiative – Browser Opt-Out: http://www.networkadvertising.org/choices
• Digital Advertising Alliance – Browser Opt-Out: http://www.aboutads.info/choices

Please note, these websites are managed by unrelated third parties and SSA & Company therefore accepts no liability in relation to the respective contents.

Note that, when you opt out of personalized advertising, you may continue to see online advertising on the Websites and/or our ads on other websites and online services. Also, given that many opt-outs themselves use a cookie to effectuate an opt-out preference, you may need to opt out again if you clear cookies on your browser.

More Information

More detail on how businesses use cookies can be found at www.allaboutcookies.org.

What about changes to this Cookie Policy?

We may revise this Cookie Policy from time to time in order to reflect changes in our use of cookies, changes in the law, changes in our services, or best practices. We encourage you to review this Cookie Policy periodically.