Healthcare

Modern dental office

Healthcare’s margins live in operations. That’s where we work. 

Healthcare’s administrative machine is being rewritten — from software that assists with tasks to systems that automate transactions end to end: autonomous claims and coding, prevention-first payment integrity, ambient documentation, and agentic member service.

Margin pressure sits underneath all of it. Payers are managing margin and new transparency rules, distributors are defending thin margins by moving into data and services, and providers are consolidating multi-site platforms to achieve deal economics. The operators who win aren’t the ones buying the most tools — they’re the ones who redesign operations around high-quality data that enables AI-driven automation.

SSA & Co. partners with health plans, PBMs, distributors, and payer/provider service platforms to reshape the operations that decide cost, quality, compliance, and growth — bringing AI, data, and diverse solution patterns, then supporting changes through to completion at pace.

Where We Help

Benefit Operations, Rebuilt Around AI

For PBMs and benefit administrators. We modernize claims adjudication, formulary and rebate, prior authorization, and member service on an agentic, data-first core, so you can lower administrative cost, support transparent pricing, and improve the plan-sponsor and member experience.

Prevention-First Claims, Coding, and Quality

For health plans and provider revenue operations. We put process mining, Control Towers, and agentic AI across the claims-to-coding-to-quality lifecycle, moving payment integrity, risk adjustment, HEDIS, and revenue cycle from retrospective recovery to accuracy up front, at a lower overhead ratio and with coding that holds up to audit.

Real-Time Supply Chain and Cost-to-Serve

For pharmaceutical and medical distributors and suppliers. We apply digitally enabled process improvement to distribution and cold-chain networks to raise throughput, right-size inventory and network footprint, and take cost out of the way you serve customers, freeing capital to fund higher-margin services. 

Scaling Multi-Site Provider Platforms

For dental, clinic, and diagnostics roll-ups. We combine our platform-build playbook (rapid post-close integration, tech-stack standardization, shared services) with asset-utilization and throughput work, from chair and room utilization to scanner and lab turnaround, to turn acquired sites into one standardized, high-utilization, higher-EBITDA network.

The Data and AI Operating Model Underneath

For any of the above. We stand up the data architecture, governance, and program discipline that let you adopt and scale clinical and administrative AI with results you can measure, instead of pilots that never leave the lab.

Talk to Our Experts

Wayne Dix

Principal

Casey Haynes

Senior Director

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Today’s disruption and rapid digitization have companies rethinking strategy, but few translate it into action and results. We work with clients to develop and implement bespoke solutions that deliver exponential returns.