CASE STUDY

Delivered Pricing & Promotions Strategy Yielding 100% Increase in Margin for Digitally Native Retailer

Challenge

A digitally native retailer, and certified B Corporation, faced increased competition and flat revenue after exponential growth.

The company sought to use pricing, promotions, and improved affiliate channel management to drive contribution margin and profitable growth in a dynamic market.

Approach

  • Utilized data science to reveal customer behavior patterns within the data to drive prediction
  • Leveraged external research for competitive analysis & best practices in a dynamic, competitive market
  • Created models to enhance the approach to affiliate channel through better attribution & prioritization
  • Built and applied strategic pricing framework to update prices across the product portfolio
  • Re-imagined approach and plan for promotions beyond discounts

Results

I.

100% increase in contribution margin

II.

20% increase in AOV through price increases

III.

30% increase in affiliate-driven revenue

IV.

50% increase in product cross-sell and attachment

Results

I.

100% increase in contribution margin

II.

20% increase in AOV through price increases

III.

30% increase in affiliate-driven revenue

IV.

50% increase in product cross-sell and attachment

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