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Implemented Process Automation to Increase Transaction Volumes 2X
Global reinsurance broker’s customer support team faced employee burnout and decreased customer satisfaction due to cumbersome manual processes
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Defined Workflow “North Star” Target State for 35% Cycle Time Reduction
Global insurance broker’s internal teams had produced a workflow design that was incremental instead of transformational
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Implemented Process Controls to Realize 93% Global Standardization
Global insurance provider’s European operations spanned 17 countries with multiple product lines and each local office managed unique, non-standardized underwriting processing
The company sought to eliminate localized variation in underwriting processes to ensure implementation of enhanced process controls and realization of labor arbitrage
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Established Business Process Management Ecosystem to Improve Discipline
Global insurance company lacked a consistent, disciplined approach to managing process across business areas and regions
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Transformed Systems Using Analytics for Auto Parts Distributor
A private equity-owned auto parts distributor needed to transform their AR functions to optimize the collections strategy and improve the customer experience.
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Established Risk Control Processes Driving 5% in Annual Cost Savings for Financial Services Company
A financial services company was facing a strict regulatory environment and required process enhancements to comply with changing regulations.
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Built Pre-ERP Capability and Insight to Recognize 30% EBITDA Improvement at Product Supplier
A private equity-owned supplier of graduation products lacked critical supply planning capabilities and a robust data governance / IT structure.
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Drove Product Differentiation to Realize Margin Improvement for Global Reinsurer
A global reinsurance company was facing difficulty utilizing data analyses to effectively create differentiation in its core products.
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Delivered Post-Acquisition Operations Strategy to Reduce Costs for Healthcare Service Provider
A healthcare services firm needed to create an operations strategy to re-engineer revenue and internal operations engines to achieve planned synergies of the acquisition.
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Redesigned ERP Readiness Process for Manufacturer
The company needed help developing optimized processes around BOM accuracy, SKU rationalization, and inventory control to ensure success during the ERP implementation.
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Automated Customer Journey to Drive 50% Premium Growth at a Global Insurance Corporation
A global insurance corporation experienced an SME growth opportunity but faced profitability challenges due to patchwork systems and processes and poorly curated underwriting data.
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Developed Sustainable Operating Platform to Realize Revenue Growth at Dental Organization
A specialty dental organization wanted to create a sustainable operating platform for acquisition.
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Improved Margin by Eliminating Profitability Leakage at Waste Management Leader
A waste management leader experienced 25% year-over-year revenue growth, yet net profit was falling 15%.
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