Client Impacts

Transformed Onboarding Process to Increase Speed to Productivity by 50%​ for Distributor

Capabilities
Retail & Consumer Packaged Goods

Challenge

A wholesale logistics and distribution company was challenged with an underperforming onboarding process for Shared Services employees and leadership, limiting new hire productivity.​

The company sought to reengineer its onboarding process to enable new hires to quickly add value and contribute to the organization’s performance.

Approach

  • Identified initial project scope, roles to be included, description of success, and KPIs to measure success​
  • Created SIPOC to gain current state consensus and data collection points ​
  • Surveyed recent new hires and hiring managers to understand “What Works” and “Doesn’t Work” in the current process​
  • Leveraged value steam mapping to identify waste and areas of improvement​
  • Created future state onboarding process​
  • Developed dashboard and Management Control & Reporting processes to proactively sustain improvements

Results

I.

Created new, standardized onboarding materials and client roles with C-suite input to ensure a uniform new hire experience

II.

Developed an internally connected future state onboarding process and KPIs to proactively manage a sustainable process

III.

Reduced time to complete New Hire forms by 35%, mitigating compliance exposure

IV.

Improved new hire productivity, increasing speed to contribution from 12 to 6 months while also reducing onboarding costs

Share

[shared_counts]

Related Services

Experts

Related Case Studies

Private Equity & Financial Sponsors, Retail & Consumer Packaged Goods
Increased Inventory Fill Rates by 80% via Process and Tool Optimization​ for PE-Owned Beauty Brand Incubator
A private equity-owned beauty brand incubator needed help to implement process controls, optimize their inventory, and bring visibility to operations to rapidly triage working capital.
Please select Loop Item Template.
Private Equity & Financial Sponsors, Retail & Consumer Packaged Goods
Redesigned Tech Stack, Data, and Processes to Drive 20% EBITDA Growth for PE-Owned Distribution Services Company
A private equity-owned distribution services company wanted to strengthen operations and data governance to support additional growth.
Please select Loop Item Template.
Retail & Consumer Packaged Goods
Modeled Site Selection Data to Uncover $2.7B Market Opportunity for Global Supermarket
A global supermarket retailer needed help to analyze customer data to predict the viability of new locations and identify market sites for profitable expansion.
Please select Loop Item Template.
Private Equity & Financial Sponsors, Retail & Consumer Packaged Goods
Improved Process Controls Through Automation to Drive 40% Savings at PE-Owned Services Company
A private equity-owned marketing and sales support company wanted to evaluate the potential to utilize automation to streamline corporate functions.
Please select Loop Item Template.