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Case Study

Implemented Process Automation to Increase Transaction Volumes 2X

Global reinsurance broker’s customer support team faced employee burnout and decreased customer satisfaction due to cumbersome manual processes

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Case Study

Defined Workflow “North Star” Target State for 35% Cycle Time Reduction

Global insurance broker’s internal teams had produced a workflow design that was incremental instead of transformational

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Case Study

Implemented Process Controls to Realize 93% Global Standardization

Global insurance provider’s European operations spanned 17 countries with multiple product lines and each local office managed unique, non-standardized underwriting processing

The company sought to eliminate localized variation in underwriting processes to ensure implementation of enhanced process controls and realization of labor arbitrage

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Case Study

Established Business Process Management Ecosystem to Improve Discipline

Global insurance company lacked a consistent, disciplined approach to managing process across business areas and regions

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Case Study

Identified Opportunities to Establish Platform for Scaled Business Growth

PE sponsor’s business case for Healthcare SaaS business relied heavily on a complicated and neglected product offering

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Case Study

40% Cost Reduction and 2x Production Capacity for VC Backed Company

Growth equity-backed digital production company that creates highly complex Virtual Reality surgical training platforms for the medical industry was experiencing negative unit economics

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Case Study

Implemented New SIOP Process to Reduce Equipment Downtime by 13%

PE-owned printer of high-quality graphics and packaging was experiencing declining volumes and eroding operating profits

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Case Study

Developed Operating Plan to Realize 28% Gross Profit Growth

PE-owned printer of high-quality graphics and packaging was experiencing declining volumes and eroding operating profits

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Case Study

Driving Supply Chain Excellence to Scale Business for Growth

PE-backed carve-out of digital imaging equipment company faced a significant commercial backlog, impacting revenue and yielding potential long-term market share loss

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