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Implemented Process Automation to Increase Transaction Volumes 2X
Global reinsurance broker’s customer support team faced employee burnout and decreased customer satisfaction due to cumbersome manual processes
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Defined Workflow “North Star” Target State for 35% Cycle Time Reduction
Global insurance broker’s internal teams had produced a workflow design that was incremental instead of transformational
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Implemented Process Controls to Realize 93% Global Standardization
Global insurance provider’s European operations spanned 17 countries with multiple product lines and each local office managed unique, non-standardized underwriting processing
The company sought to eliminate localized variation in underwriting processes to ensure implementation of enhanced process controls and realization of labor arbitrage
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Established Business Process Management Ecosystem to Improve Discipline
Global insurance company lacked a consistent, disciplined approach to managing process across business areas and regions
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Optimized Master Planning Tool to Improve OTIF Achievement at Pet Treat Manufacturer
A private equity-owned pet treat manufacturer faced a lack of visibility into the supply chain ranging from raw materials to finished goods, causing missed orders and annual penalties.
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Improving Client Satisfaction with a Re-Imagined Client Journey at Global Asset Manager
A global asset manager wanted to re-imagine and digitize the onboarding and service experience for its clients.
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Digital Strategy Market Sizing Outlines Path to 100%+ Revenue Growth
A global chocolatier needed to understand current market dynamics and develop and operationalize a global digital strategy.
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Redesigned Production Processes to Reduce Total Cycle Time for Packaging Equipment Manufacturer
A private equity-owned manufacturer of small- to large-scale packaging equipment had an inefficient and inaccurate production planning environment.
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Payment Process Efficiency Eliminates 23% of Unprofitable Relationships for Healthcare Service Provider
A healthcare service provider faced increased Opex and decreased revenue due to costly and inefficient operating structures.
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Enabled Omnichannel Growth to Drive Increase in E-commerce Sales at Retailer
An outdoor recreational brand faced retail distribution channel consolidation and changing consumer shopping behaviors.
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Drove Productivity Improvement at Global Industrial Manufacturer
A private equity-owned global industrial manufacturer of power conversion and computing products needed to transform its global engineering function to improve time to market and reduce supply chain costs.
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Delivered Integration of Complex Carve-out Improving EBITDA for Global Industrial Manufacturer
A private equity-owned global industrial manufacturer of specialty chemicals needed to rapidly integrate new businesses while driving operational efficiencies and network optimization to improve synergy realization.
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Identified Causes of Customer Attrition to Improve Satisfaction at Healthcare Service Provider
A healthcare service provider faced customer attrition due to poor quality of the customer experience and misalignment between organizational stakeholders.
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