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Insight

SSA & Company Notebook: Digital Tools to Get Ahead During Constant Change

Note From Our CEO: The impact of COVID-19 continues to shift priorities for businesses, employees, and customers, and

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How Tech is Evolving Insurance Risk Analysis

In insurance, risk – and the tools used to evaluate risk – are evolving into a divided model.

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Post-COVID Customer Service: Where AI Can Help

Chain Drug Review published “Post-COVID Customer Service: Where AI Can Help” by Matt Katz and Chris Ventry looking

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Insight

Talent Crisis Will Drive Change in Insurance

Property Casualty 360 published “Talent Crisis Will Drive Change in Insurance” by John Rodgers and Brian Nordyke looking

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Why Insurers Should Prioritize Multi-Channel Engagement

Digital Insurance published “Why Insurers Should Prioritize Multi-Channel Engagement” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looking

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When a Digital Transformation Is Nearly Grounded at Takeoff

Carrier Management published “When a Digital Transformation Is Nearly Grounded at Takeoff” written by John Rodgers, Yogesh Sheth,

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Commercial Insurance Brokers — Disruptors are Headed for You

AM Best published “Commercial Insurance Brokers – Disrupters Are Headed for You” written by John Rodgers, Yogesh Sheth, Andrew

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Insight

Strategies for Insurers to Attract Digital Savvy Talent in a Post-Pandemic World

CHART Exchange published “The Insurance Industry Can Reposition to Appeal to Digitally Savvy Youth” written by our insurance

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Insight

How 2020 Changed Digital Transformation

In 2020, digital transformation accelerated and shifted corporate innovation from a “nice to have” to necessity and sparked

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