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How Dashboard Sprawl Challenges Upend Enterprise Analytics
Nick Kramer shares perspectives on how dashboard sprawl and weak governance are eroding trust in enterprise analytics. As
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Is Your Data Ready for the Era of AI-Powered Search?
Nick Kramer shares perspectives with Retail TouchPoints on how AI-powered search is reshaping retail discovery and why connected,
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Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
Nick Kramer and Brian Nordyke share perspectives on why many insurance carriers are failing to realize measurable returns
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Generative AI ethics: 16 biggest concerns and risks
Nick Kramer shares perspectives on the governance, accountability, and operational risks organizations must address as generative AI adoption
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Leading Portfolio Companies in Times of Uncertainty
External headwinds and difficult performance outlooks have forced private equity firms to rethink near-term prospects and portfolio company strategies. In this Value Walk article, Matt Katz and Andrew Solar outline a new playbook for private equity companies leading in uncertainty.
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On Thin Ice: A Closer Look at Banking in 2024
In some economic circles, there is an overall sense of stability and comfort in the banking sector at the beginning of 2024. However, as we examine the 2023 financial results for banks, we are struck by the picture that appears.
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Success in Digital Transformation
In Success in Digital Transformation for Insurance Innovation Reporter Jordan Heichel, Yogesh Sheth, and Andrew Solar share a set of digital commandments that keep Digital Transformations on track to achieve their desired vision.
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How Training, Change Management Foster Digital Inclusion
Property Casualty 360 published “How Training, Change Management Foster Digital Inclusion” by Rajeev Aggarwal, Jenny Halim, and John Rodgers, exploring strategies to ensure all customers are equally informed throughout an insurer’s digital transformation journey.
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What Insurance Outsourcing Trends to Watch For
“What Insurance Outsourcing Trends to Watch For” for Digital Insurance by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looks at the latest outsourcing trends and best practices for insurance companies forming external partnerships for non-core and support functions.
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Insurance Inclusion Means Remembering the Non-digital Natives
Technology has provided customers with more choices and control over their buying decisions across many sectors, and for those who are comfortable with the format, it’s never been simpler.
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How Insurtech M&A Could Play a Role in Product and Service Adoption
Despite seeming reluctant to make sweeping changes, the insurance industry continues to be at the forefront of adopting
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Multi-Channel Customer Engagement – Today’s “Must” for Insurers
As more customers interact with insurers digitally than ever before, multi-channel engagement is the key to facilitating successful
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How Insurers Can Address Potential Chaotic Processes
Many insurers are struggling to maintain consistency in their processes during remote working and are now faced with
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