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Success in Digital Transformation

In Success in Digital Transformation for Insurance Innovation Reporter Jordan Heichel, Yogesh Sheth, and Andrew Solar share a set of digital commandments that keep Digital Transformations on track to achieve their desired vision.

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How Training, Change Management Foster Digital Inclusion

Property Casualty 360 published “How Training, Change Management Foster Digital Inclusion”  by Rajeev Aggarwal, Jenny Halim, and John Rodgers, exploring strategies to ensure all customers are equally informed throughout an insurer’s digital transformation journey.

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What Insurance Outsourcing Trends to Watch For

“What Insurance Outsourcing Trends to Watch For” for Digital Insurance by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looks at the latest outsourcing trends and best practices for insurance companies forming external partnerships for non-core and support functions.

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Insurance Inclusion Means Remembering the Non-digital Natives

Technology has provided customers with more choices and control over their buying decisions across many sectors, and for those who are comfortable with the format, it’s never been simpler.

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How Insurtech M&A Could Play a Role in Product and Service Adoption

Despite seeming reluctant to make sweeping changes, the insurance industry continues to be at the forefront of adopting

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Multi-Channel Customer Engagement – Today’s “Must” for Insurers

As more customers interact with insurers digitally than ever before, multi-channel engagement is the key to facilitating successful

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How Insurers Can Address Potential Chaotic Processes

Many insurers are struggling to maintain consistency in their processes during remote working and are now faced with

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SSA & Company Notebook: Digital Tools to Get Ahead During Constant Change

Note From Our CEO: The impact of COVID-19 continues to shift priorities for businesses, employees, and customers, and

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How Tech is Evolving Insurance Risk Analysis

In insurance, risk – and the tools used to evaluate risk – are evolving into a divided model.

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