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Cyber Monday Spending Hits Record
Matt Katz is featured in this Barron’s article examining consumer spending over this Black Friday and Cyber Weekend.
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Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree
Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.
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Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday
Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.
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In the Age of Self Service, Live Agents Remain a Must-Have
Nick Kramer is featured in this CX Dive article about bridging the gap between self-service and live agents in the customer service landscape.
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Banking’s Cost Crunch: Tackling Layoffs and Regulatory Challenges
Beyond personnel overages, banks are pressed to get their costs well under control for the foreseeable future. The second article in our two-part series looking at the top risks facing banks focuses on the ever more demanding regulatory and compliance requirements, increased need for human and financial resources, and commercial and personal defaults/default risks to avoid.
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Rising Costs, Tough Choices: Banking in the Era of Inflation
Banks have entered a period of increased uncertainty over the last few months. Notation agencies like Fitch have already started to review ratings, and countless banks are either downgraded or being considered for a downgrade. No one is spared, neither small banks nor large banks.
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Is Corporate America KPI’d Out?
There’s a better approach to getting the most out of key performance indicators. John Rodgers and Vinod Prashad outline strategies for organizations to measure meaningful metrics and unlock the potential of their KPIs in this Financial Executives International article. Read a preview of the article below.
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Can Better Resource Management Help P&C Out of Its Slump?
The property and casualty sector has suffered steep and unambiguous losses in recent years – better resource management could be the solution the industry is looking for. Brian Nordyke and Jonathan Schwartz are featured in this Property Casualty 360 article looking at how better resource management could help property casualty insurers.
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A New Approach to Resource Management
Better resource management can help insurers avoid wasting time and resources on projects. Brian Nordyke and Jonathan Schwartz offer insights to enhance operational efficiency in this Insurance Thought Leadership article.
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Why Banks Must Embrace Blockchain Beyond Cryptocurrency
For many, blockchain has become synonymous with cryptocurrency and its volatile nature. Wayne Dix and John Rodgers cover the emerging applications of blockchain in banking beyond cryptocurrency in this Information Week article. Read a preview of the article below.
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Digital Transformation Success—The Human Factor
The human factor is usually the last thing companies think about when undergoing digital transformation, and it should be the first. Insurance Innovation Reporter published this article by John Rodgers and Rajeev Aggarwal outlining ways companies can accelerate employee adoption of digital transformation initiatives.
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Leading Portfolio Companies in Times of Uncertainty
External headwinds and difficult performance outlooks have forced private equity firms to rethink near-term prospects and portfolio company strategies. In this Value Walk article, Matt Katz and Andrew Solar outline a new playbook for private equity companies leading in uncertainty.
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Success in Digital Transformation
In Success in Digital Transformation for Insurance Innovation Reporter Jordan Heichel, Yogesh Sheth, and Andrew Solar share a set of digital commandments that keep Digital Transformations on track to achieve their desired vision.
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