Insight

AI-Supported Contract Renewal Management

Gaps in contract renewal processes leave EBITDA on the table, particularly in industries with high retention rates or

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Where Talent Meets Execution: How GenAI is Rewriting the Private Equity Playbook

Private equity is entering a new era. Higher capital costs, longer hold periods, and sharper LP expectations are

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‘Flow’ Insurance Platforms Drive Growth

Brian Nordyke and John Rodgers demonstrate how ‘flow’ platforms drive growth in commercial lines in this Insurance Thought

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Top Commercial, Personal Insurance Trends Shaping 2025

Brian Nordyke and John Rodgers highlight key 2025 insurance trends in this PC360 article.   Now that 2025

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Private Equity in 2025 — Guarded Optimism Follows A Trying 2024

As 2025 unfolds, private equity firms are approaching the market with caution. The wounds of 2024—a year weighed

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Some CX Moments Matter More Than Others—Invest in Ones That Count Most

John Rodgers and Rajeev Aggarwal emphasize the need to find ways to invest in the moments that matter, even when engaged in cost cutting in this Insurance Innovation Reporter article.

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California’s FAIR Plan Highlights Need to Stabilize Home Insurance Market

Brian Nordyke and John Rodgers highlight a four-step action plan to align interests and prevent further home insurance market deterioration in this Property & Casualty 360 article.

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Managing Divestitures of Entangled Business Assets

John Rodgers, Jim Kane, and Jenny Halim highlight the importance of minimizing disruption and maximizing retained value when divesting entangled assets in this Insurance Thought Leadership article.

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From Pilot to Scale: Building the GenAI-Ready Organization

From Pilot to Scale: Building the GenAI-Ready Organization

While GenAI today is in the public eye, early forms of AI have influenced the workplace for decades. AI appeared in the 1950s, with more practical applications emerging thirty years later. With advances in machine learning and natural language processing, AI’s role expanded. Most remember when GenAI took center stage in late 2022, with ChatGPT capturing the world’s attention. According to OpenAI, more than one million people signed up in just five days.