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Post-COVID Customer Service: Where AI Can Help

Chain Drug Review published “Post-COVID Customer Service: Where AI Can Help” by Matt Katz and Chris Ventry looking

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Talent Crisis Will Drive Change in Insurance

Property Casualty 360 published “Talent Crisis Will Drive Change in Insurance” by John Rodgers and Brian Nordyke looking

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Why Insurers Should Prioritize Multi-Channel Engagement

Digital Insurance published “Why Insurers Should Prioritize Multi-Channel Engagement” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looking

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When a Digital Transformation Is Nearly Grounded at Takeoff

Carrier Management published “When a Digital Transformation Is Nearly Grounded at Takeoff” written by John Rodgers, Yogesh Sheth,

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Commercial Insurance Brokers — Disruptors are Headed for You

AM Best published “Commercial Insurance Brokers – Disrupters Are Headed for You” written by John Rodgers, Yogesh Sheth, Andrew

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Strategies for Insurers to Attract Digital Savvy Talent in a Post-Pandemic World

CHART Exchange published “The Insurance Industry Can Reposition to Appeal to Digitally Savvy Youth” written by our insurance

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How 2020 Changed Digital Transformation

In 2020, digital transformation accelerated and shifted corporate innovation from a “nice to have” to necessity and sparked

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Digital Insurance Published: “The Insurance Back Office Is Being Revolutionized” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke

Technology is transforming how risk is assessed, how products are developed, and how customers interact with insurers. Digital

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Chain Drug Review Published “COVID Has Set the Stage for Drug Stores’ Next Evolution” by Matt Katz and Nick Kramer

Chain Drug Review published an article written by Matt Katz, Chris Ventry, and Nick Kramer. The piece looks

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