Filter by

Insight

Multi-Channel Customer Engagement – Today’s “Must” for Insurers

As more customers interact with insurers digitally than ever before, multi-channel engagement is the key to facilitating successful

Learn More

Insight

How Insurers Can Address Potential Chaotic Processes

Many insurers are struggling to maintain consistency in their processes during remote working and are now faced with

Learn More

Insight

SSA & Company Notebook: Digital Tools to Get Ahead During Constant Change

Note From Our CEO: The impact of COVID-19 continues to shift priorities for businesses, employees, and customers, and

Learn More

Insight

How Tech is Evolving Insurance Risk Analysis

In insurance, risk – and the tools used to evaluate risk – are evolving into a divided model.

Learn More

Insight

Post-COVID Customer Service: Where AI Can Help

Chain Drug Review published “Post-COVID Customer Service: Where AI Can Help” by Matt Katz and Chris Ventry looking

Learn More

Insight

Talent Crisis Will Drive Change in Insurance

Property Casualty 360 published “Talent Crisis Will Drive Change in Insurance” by John Rodgers and Brian Nordyke looking

Learn More

Insight

Why Insurers Should Prioritize Multi-Channel Engagement

Digital Insurance published “Why Insurers Should Prioritize Multi-Channel Engagement” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looking

Learn More

Insight

When a Digital Transformation Is Nearly Grounded at Takeoff

Carrier Management published “When a Digital Transformation Is Nearly Grounded at Takeoff” written by John Rodgers, Yogesh Sheth,

Learn More

Insight

Commercial Insurance Brokers — Disruptors are Headed for You

AM Best published “Commercial Insurance Brokers – Disrupters Are Headed for You” written by John Rodgers, Yogesh Sheth, Andrew

Learn More

Stay up-to-date with our latest news

Name(Required)