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Celebrating International Women’s Day 2025
To celebrate International Women’s Day, we asked the women of SSA & Company to share what brings them
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Some CX Moments Matter More Than Others—Invest in Ones That Count Most
John Rodgers and Rajeev Aggarwal emphasize the need to find ways to invest in the moments that matter, even when engaged in cost cutting in this Insurance Innovation Reporter article.
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The 8 New Rules of IT Leadership – And What They Replace
Nick Kramer highlights the transformation of the CIO role in this CIO article.
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California’s FAIR Plan Highlights Need to Stabilize Home Insurance Market
Brian Nordyke and John Rodgers highlight a four-step action plan to align interests and prevent further home insurance market deterioration in this Property & Casualty 360 article.
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How Tech is Evolving Insurance Risk Analysis
In insurance, risk – and the tools used to evaluate risk – are evolving into a divided model.
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Post-COVID Customer Service: Where AI Can Help
Chain Drug Review published “Post-COVID Customer Service: Where AI Can Help” by Matt Katz and Chris Ventry looking
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Talent Crisis Will Drive Change in Insurance
Property Casualty 360 published “Talent Crisis Will Drive Change in Insurance” by John Rodgers and Brian Nordyke looking
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Why Insurers Should Prioritize Multi-Channel Engagement
Digital Insurance published “Why Insurers Should Prioritize Multi-Channel Engagement” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looking
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When a Digital Transformation Is Nearly Grounded at Takeoff
Carrier Management published “When a Digital Transformation Is Nearly Grounded at Takeoff” written by John Rodgers, Yogesh Sheth,
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Commercial Insurance Brokers — Disruptors are Headed for You
AM Best published “Commercial Insurance Brokers – Disrupters Are Headed for You” written by John Rodgers, Yogesh Sheth, Andrew
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Strategies for Insurers to Attract Digital Savvy Talent in a Post-Pandemic World
CHART Exchange published “The Insurance Industry Can Reposition to Appeal to Digitally Savvy Youth” written by our insurance
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How 2020 Changed Digital Transformation
In 2020, digital transformation accelerated and shifted corporate innovation from a “nice to have” to necessity and sparked
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Digital Insurance Published: “The Insurance Back Office Is Being Revolutionized” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke
Technology is transforming how risk is assessed, how products are developed, and how customers interact with insurers. Digital
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