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Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
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Insight
Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
Nick Kramer and Brian Nordyke share perspectives on why many insurance carriers are failing to realize measurable returns from AI investments.
Lasting impact comes from redesigning underwriting, claims, and servicing workflows before layering in AI capabilities — with governance and accountability becoming increasingly critical as regulatory scrutiny grows.
Read more here
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