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Insight

SSA & Company Announces Four Promotions

Brian Nordyke, Vice President; Thomas Johnson, Director; James Kane, Director; Matthew Lee, Associate Director Brian Nordyke, Vice President

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How Tech is Evolving Insurance Risk Analysis

In insurance, risk – and the tools used to evaluate risk – are evolving into a divided model.

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Post-COVID Customer Service: Where AI Can Help

Chain Drug Review published “Post-COVID Customer Service: Where AI Can Help” by Matt Katz and Chris Ventry looking

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Succeeding in Retail’s New Environment

The past year has left a lasting impact on retail and drastically shifted the way customers interact with

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Talent Crisis Will Drive Change in Insurance

Property Casualty 360 published “Talent Crisis Will Drive Change in Insurance” by John Rodgers and Brian Nordyke looking

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Amazon Helped Crush Department Stores. Now it Reportedly Wants to Be One

Amazon has plans to open new storefronts despite successfully upending the traditional brick-and-mortar model. Managing Partner Matt Katz

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Why Insurers Should Prioritize Multi-Channel Engagement

Digital Insurance published “Why Insurers Should Prioritize Multi-Channel Engagement” by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looking

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When a Digital Transformation Is Nearly Grounded at Takeoff

Carrier Management published “When a Digital Transformation Is Nearly Grounded at Takeoff” written by John Rodgers, Yogesh Sheth,

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Insight

Commercial Insurance Brokers — Disruptors are Headed for You

AM Best published “Commercial Insurance Brokers – Disrupters Are Headed for You” written by John Rodgers, Yogesh Sheth, Andrew

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