Insight

A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs

< BACK TO INSIGHTS

Insight

A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs

New challenges are still arising for businesses trying to connect with the right talent as the working environment continues to change. In RetailTouchPoints special report, “A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs,” Vice President Nick Kramer outlines how to make the most of your organization’s current workforce and offers a look into the future of talent in retail.

Nick outlines his vision for the future, “Newer headwinds, in the form of inflation and a potential economic downturn, promise more of the same, but with perhaps a slightly different flavor. I think the trend toward inflation will definitely reduce the appetite for risk-taking that we’ve seen, so people will be more likely to stay where they are if they feel secure in their position. Of course employers are likely going to have to reduce their workforce as a result of the same economic pressures.”

He continues to explain strategies for retailers looking to succeed, “A wise retailer in this shifting environment would take advantage of the fact that expertise is highly distributed. As the percentage of sales that are driven by ecommerce increases, you have to reconsider how you engage in an e-commerce world. [And you have to ask] what is the role of your expert network? The shift there is in thinking of your workforce as less your full-time employees and more your network of experts.”

Read the full article here

Authors

Related Services

Recommended Insights

Insight

A Painful Year Looms for Issuers of Middle-Market Consumer Credit Cards

Pierre Buhler was featured in this American Banker article outlining strategies for credit card issuers operating in an increasingly complex environment. 

Learn More

Insight

Weighing Risk and Reward with Gen AI Vendor Selection

Nick Kramer was quoted in this CIO article about things to consider when choosing a gen AI vendor. 

Learn More

Insight

CIO Priorities and Trends for 2024

Nick Kramer was featured in this TechTarget article looking at the top trends and priorities for CIO’s in 2024. 

Learn More

Stay up-to-date with our latest news

Name(Required)