CASE STUDY

Improved Process Controls Through Automation at Marketing and Sales Support Company

Challenge

A marketing and sales support company faced internal issues with cumbersome manual processes. The company wanted to evaluate the potential to utilize RPA to streamline corporate functions.

Approach

The SSA & Company team conducted an RPA Suitability Assessment, which demonstrated a high level of automation score for all four key process areas. We defined where RPA would help improve internal control by defining process and audit controls, then identified areas where RPA could lower operational risk by eliminating a portion of human errors, and redesigned future state processes to support RPA integration.

Results

40%

Identified recurring labor savings of 40% through detailed RPA process analysis

Results

40%

Identified recurring labor savings of 40% through detailed RPA process analysis

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