As retailers continue to test new in-store solutions to cut costs and accommodate labor shortages, it is essential to consider the impact had on the customer. Nick Kramer outlines the potential implications of these new retail solutions on the in-store shopping experience in this Retail TouchPoints article.
Fears of recession persisted for much of 2023 but now, analysts are cautiously shifting the conversation. Matt Katz was featured in this WWD article discussing how retail will be impacted in 2024 as fears of recession ease.
Last year, rather focus on growth, many retailers focused on cutting costs. Matt Katz was quoted in this Modern Retail article discussing pressures that led many retailers to focus on cost cutting last year.