Capabilities

Retail & Consumer Packaged Goods

Retailers and consumer goods companies confront increasing challenges on multiple fronts. We help create differentiation in a sea of sameness and deliver seamless customer experiences wherever and however customers want to shop. Incumbent brands are losing share in a world of exponential growth in products and brands. Trapped inventory, ineffective promotions, and increasing COGS are driving margin pressure, while ballooning cost structures impact bottom line results.

Thriving in an increasingly competitive landscape requires fresh insights and skills. Winners lean into new business and operating models to unlock growth and shift trajectory. They embrace predictive analytics and horizontal digital know-how as foundational capabilities. They access “new-world” data and information to create advantage and keep up with rapidly changing customer expectations. Success requires enhanced leadership, new capabilities, and cultural agility. In an era of continuous disruption, we partner with leaders to drive lasting growth.

Let SSA & Company help you with retail renewal. Download our Retail Renewal overview

Team Contacts

"SSA & Company helped identify several key operational pain points and found pockets of success through a holistic view of our enterprise and insights from digital leaders. The team helped develop and operationalize an integrated digital strategy across our entire value chain that will prove to be an important fundamental in our long-term success."

Mohamed Elsarky, former Chief Executive Officer, Global Confectionary Company

How We Help Our Clients

Performance Improvement

Identify value levers of enterprise economics, aligning SG&A, reducing COGs, enhancing gross margin, and improving the velocity of working capital. Drive operational excellence across the value chain and use predictive capabilities and analytics to support decision making and speed to results

Digitization

Design and activate digital strategies, unlocking new potential. Through our Digital Maturity IndexTM, guide clients through digital across the value chain. Infuse horizontal digital excellence into your operating model and culture, driving growth, profit, and capabilities

Organizational Agility

Optimized organizational designs and agile cultures that embrace speed and experimentation. Deploy modern change techniques, upskilled talent, capability building, and training to drive continuous improvement. Help leadership achieve next-generation growth, reduce costs, and build capability through executive alignment

Growth Strategy

Develop business plan, create operating models, design customer acquisition strategies, and exploit opportunities in market, channel, and product

CASE STUDY

Transformed Troubled Retailer to Achieve $185M in Annual EBITDA

A multinational fast fashion retailer faced significant merchandise performance issues, poor real estate decisions, and lacked management discipline and governance. The company needed operational leadership to improve performance and successfully emerge from bankruptcy.

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Featured Insights

Insight

The New World of DTC

Matt Katz shares insights into the changing DTC retail market in this Retail Dive article.

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Insight

How to Navigate the Post-Purchase Communication Minefield

As customers continue to demand more personalization and transparency from retailers, Nick Kramer highlights how AI can make this easier for companies in this Retail TouchPoints article.

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Insight

Cookies are Here to Stay, But Retailers Can Still Differentiate with Data Privacy

Nick Kramer offers solutions for retailers facing consumer concerns over data privacy in this Retail TouchPoints article.

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Insight

The Tide Will Not Raise All Boats – Insights on the 2024 Holiday Season

Matt Katz shares key considerations for retailers ahead of the 2024 holiday season in this series of short interviews with retail experts featured by Retail TouchPoints.

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Insight

How the U.S. Presidential Election Is Ratcheting Up Risk for Fashion Stocks

Matt Katz shares key considerations for retailers navigating today’s complex market in this WWD article.

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Insight

Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind

As retailers continue to test new in-store solutions to cut costs and accommodate labor shortages, it is essential to consider the impact had on the customer. Nick Kramer outlines the potential implications of these new retail solutions on the in-store shopping experience in this Retail TouchPoints article.

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Insight

Cyber Monday Spending Hits Record

Matt Katz is featured in this Barron’s article examining consumer spending over this Black Friday and Cyber Weekend. 

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Insight

Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree

Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.

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Insight

Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday

Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.

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Insight

Could Savers Value Village Save the IPO Market?

The for-profit thrift store, Savers’ successful offering is another sign of a thaw in the market for fresh stocks. Matt Katz discusses the recent increase in fashion IPO activity in this WWD article.

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Insight

The New Rules of Email

Email marketing allows retailers to target a massive audience with extreme precision. Nick Kramer shares insight in this Retail TouchPoints article.

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Insight

The Ultimate Guide to CDPs

Customer Data Platforms are designed for the new realities of retail. Nick Kramer was quoted in Retail TouchPoints article “The Ultimate Guide to CDPs” about the potential impact CDPs could have on the industry.

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Contact us

Find out how we can help transform your business

While today’s age of disruption and rapid digitization has companies rethinking their strategies, few know how to translate them into action and results. We work with clients to develop and implement tailor-made solutions that deliver exponential returns.

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