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Nick Kramer

Vice President, Applied Solutions

Nick has built his career on utilizing innovative tech and data to drive measurable results, from building some of the first commercial websites to delivering AI solutions that empower individuals and communities. He’s driven growth and reduced cost – often simultaneously – in startups, multinationals, and as a consultant, in almost every industry and link of the value chain, delivering solutions that create sustainable impact and value for the business, for people, and for customers.

Nick previously stepped back from a full-time role at SSA & Company to lead digital strategy for Planet Smart City, the global leader in building smart affordable housing in emerging markets, deepening his technical knowledge while empowering underserved communities in Brazil and India. There, Nick used technology to deliver measurable impacts related to Planet’s ambitious Environmental, Social, and Governance mission. He helped lead the design and launch of Planet’s SaaS platform, integrating IoT, Web3, and community collaboration features into a comprehensive solution for residents and property managers. Nick also led the development of an ecosystem of global partnerships with key tech and financial services firms and in-market partnerships with national and neighborhood retailers and service providers.

Above all, Nick’s experience at Planet reinforced his belief that it is the connection to people that gives technology its value. That lesson is the heart of Nick’s role as he continues his journey at SSA & Company, where he partners with clients to create true change and deliver ROI by eliminating technical debt and applying best-fit technology to solve business problems.

 

Latest Insights

Insight

Weighing Risk and Reward with Gen AI Vendor Selection

Nick Kramer was quoted in this CIO article about things to consider when choosing a gen AI vendor. 

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Insight

CIO Priorities and Trends for 2024

Nick Kramer was featured in this TechTarget article looking at the top trends and priorities for CIO’s in 2024. 

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Insight

In the Age of Self Service, Live Agents Remain a Must-Have

Nick Kramer is featured in this CX Dive article about bridging the gap between self-service and live agents in the customer service landscape.

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Insight

The Year’s Top 10 Enterprise AI Trends

Nick Kramer was featured in this CIO Online article looking at business process automation, one of the top 10 trends in enterprise AI for 2023.

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Steps to Build a Pragmatic AI Strategy

Nick Kramer offers his thoughts on what to consider when building a pragmatic AI strategy in this diginomica article.

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What Is Regression in Machine Learning?

Regression in machine learning can help organizations forecast and make better decisions. Nick Kramer was featured in this TechTarget article talking about the significance and application of regression in business.

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Generative AI ethics: 8 biggest concerns

Nick Kramer is featured in this Techtarget article discussing ethical issues associated with generative AI as grows in popularity and presents disruption to business models.

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Tips for Creating a Knowledge Base

Nick Kramer shares strategies that organizations can use to create an effective knowledge base in this TechTarget article.

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6 Barriers to Becoming a Data-Driven Company

Nick Kramer was quoted in this article in CIO Online looking at the barriers that prevent companies from becoming data driven.

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