Retail & Consumer Packaged Goods

COVID-19 shocked the retail world.

Retailers and brands can’t expect to simply flip a switch and turn things back on. Tomorrow’s retail “winners” need to reemerge with new operating models, processes, and risk-adjusted plans.

Let SSA & Company help you reemerge prepared for a post-pandemic era. Download our Retail Renewal overview

Retailers and consumer goods companies confront increasing challenges on multiple fronts. We must create differentiation in a sea of sameness and deliver seamless customer experiences wherever and however customers want to shop. Incumbent brands are losing share in a world of exponential growth in products and brands. Trapped inventory, ineffective promotions, and increasing COGS are driving margin pressure, while ballooning cost structures impact bottom line results.

Thriving in an increasingly competitive landscape requires fresh insights and skills. Winners lean into new business and operating models to unlock growth and shift trajectory. They embrace predictive analytics and horizontal digital know-how as foundational capabilities. They access “new-world” data and information to create advantage and keep up with rapidly changing customer expectations. Success requires enhanced leadership, new capabilities, and cultural agility. In an era of continuous disruption, we partner with leaders to drive lasting growth.

Team Contacts

"SSA & Company helped identify several key operational pain points and found pockets of success through a holistic view of our enterprise and insights from digital leaders. The team helped develop and operationalize an integrated digital strategy across our entire value chain that will prove to be an important fundamental in our long-term success."

Mohamed Elsarky, former Chief Executive Officer, Global Confectionary Company

How We Help Our Clients

Performance Improvement

Identify value levers of enterprise economics, aligning SG&A, reducing COGs, enhancing gross margin, and improving the velocity of working capital. Drive operational excellence across the value chain and use predictive capabilities and analytics to support decision making and speed to results


Design and activate digital strategies, unlocking new potential. Through our Digital Maturity IndexTM, guide clients through digital across the value chain. Infuse horizontal digital excellence into your operating model and culture, driving growth, profit, and capabilities

Organizational Agility

Optimized organizational designs and agile cultures that embrace speed and experimentation. Deploy modern change techniques, upskilled talent, capability building, and training to drive continuous improvement. Help leadership achieve next-generation growth, reduce costs, and build capability through executive alignment

Growth Strategy

Develop business plan, create operating models, design customer acquisition strategies, and exploit opportunities in market, channel, and product


Transformed Troubled Retailer to Achieve $185M in Annual EBITDA

A multinational fast fashion retailer faced significant merchandise performance issues, poor real estate decisions, and lacked management discipline and governance. The company needed operational leadership to improve performance and successfully emerge from bankruptcy.

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Featured Insights


2023 Holiday Guide: Prioritize Smart Pricing, Promotion and Customer Retention

Matt Katz shares his perspective on what’s ahead for the 2023 holiday shopping season in this Retail TouchPoints report.

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Could Savers Value Village Save the IPO Market?

The for-profit thrift store, Savers’ successful offering is another sign of a thaw in the market for fresh stocks. Matt Katz discusses the recent increase in fashion IPO activity in this WWD article.

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The ABCs of a Successful Back-to-School Shopping Season

Matt Katz was featured in this Retail TouchPoints article looking at how the traditional back-to-school shopping season has changed.

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The New Rules of Email

Email marketing allows retailers to target a massive audience with extreme precision. Nick Kramer shares insight in this Retail TouchPoints article.

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The Ultimate Guide to CDPs

Customer Data Platforms are designed for the new realities of retail. Nick Kramer was quoted in Retail TouchPoints article “The Ultimate Guide to CDPs” about the potential impact CDPs could have on the industry.

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Luxury Gets Top Dollar in Wall Street Rush to Safety

Investors are seeking out safer bets in the retail space. Matt Katz discussed shifts he has seen in the marketplace in “Luxury Gets Top Dollar in Wall Street Rush to Safety” in WWD.

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Why More Retailers are Introducing New Rounds of Layoffs

Layoffs persist in retail as many companies look to lower costs. Managing Partner Matt Katz shared his thoughts on the current state of retail in “Why More Retailers are Introducing New Rounds of Layoffs” for Modern Retail.

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Fashion Stocks Seek Redemption After Wall Street Fallout

Buzzy fashion stocks had a tough year. Matt Katz was featured in “Fashion Stocks Seek Redemption After Wall Street Fallout” in WWD about the road ahead.

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Inflation Perplexes Holiday Sales Analysts, Muddying Forecasts for 2023

Analysts are struggling to secure consistent holiday sales figures, creating uncertainty in the retail world for the year ahead. Matt Katz was featured in “Inflation Perplexes Holiday Sales Analysts, Muddying Forecasts for 2023” in Bloomberg News about how retail forecasting has changed in recent years.

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How ABC Carpet & Home is Reinventing Itself After Bankruptcy

ABC Carpet & Home is reinventing itself after filing for bankruptcy. Matt Katz was featured in “How ABC Carpet & Home is Reinventing Itself After Bankruptcy” in Modern Retail looking at how the company can leverage its strong reputation as it re-grows the business with a digital-driven strategy.

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Find out how we can help transform your business

While today’s age of disruption and rapid digitization has companies rethinking their strategies, few know how to translate them into action and results. We work with clients to develop and implement tailor-made solutions that deliver exponential returns.

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