Insight
How the U.S. Presidential Election Is Ratcheting Up Risk for Fashion Stocks
Matt Katz shares key considerations for retailers navigating today’s complex market in this WWD article.
Learn More
Insight
Securing Lifelong Customers in a Disruptive Banking Market: Lessons Learned from Other Industries
< BACK TO INSIGHTS
Insight
Securing Lifelong Customers in a Disruptive Banking Market: Lessons Learned from Other Industries
SSA & Company’s John Rodgers and Kim Muhota authored “Securing Lifelong Customers in a Disruptive Banking Market: Lessons Learned from Other Industries” for Banking Exchange. The article offers lessons learned from other industries, insights from digital leaders, and strategies that can help financial firms to attract and retain Millennial and GenZ customers.
Read the full article here.
Recommended Insights
Insight
Solutions Designed for Retail Associates Need to Keep the Customer Experience in Mind
As retailers continue to test new in-store solutions to cut costs and accommodate labor shortages, it is essential to consider the impact had on the customer. Nick Kramer outlines the potential implications of these new retail solutions on the in-store shopping experience in this Retail TouchPoints article.
Learn More
Insight
For LendingClub and SoFi, a Rate Cut Rally is Coming
Online lenders are often smaller and less-experienced, leaving them open to additional risk compared to traditional lenders. Pierre Buhler outlines the risks facing digital lenders in this The Information article.
Learn More