Technology is transforming how risk is assessed, how products are developed, and how customers interact with insurers. Digital Insurance published the second article in a multi-part series by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looking at how tools like AI, blockchain, analytics, BI, automation, and other emerging technologies are fundamentally transforming both front- and back-office operations in the industry. They look at which areas will be most impacted and how, as well as the changing role of human capital in an industry with a new reality.

Read the full article here.