Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods was interviewed by SHRM about the pandemic’s disruption on retail and strategies HR leaders can take to successfully navigate the New Abnormal.

Matt emphasizes the importance of creating a safe environment for customers and employees explaining, “Employee and customer safety will be paramount, we’ve got to create that feeling of safety. Attracting and retaining workers was a largely economic issue before the pandemic. Now workers are weighing whether they will feel safe on the job.”

Read the full article here.