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Cyber Monday Spending Hits Record
Matt Katz is featured in this Barron’s article examining consumer spending over this Black Friday and Cyber Weekend.
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Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree
Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.
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Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday
Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.
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In the Age of Self Service, Live Agents Remain a Must-Have
Nick Kramer is featured in this CX Dive article about bridging the gap between self-service and live agents in the customer service landscape.
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How Big-Box Retailers are Revamping Their Store Formats
Retailers continue to rethink brick-and-mortar store formats as post-pandemic shopping trends evolve. Matt Katz was featured in How Big-Box Retailers are Revamping Their Store Formats in Modern Retail about the different strategies being implemented to meet new customer habits.
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Success in Digital Transformation
In Success in Digital Transformation for Insurance Innovation Reporter Jordan Heichel, Yogesh Sheth, and Andrew Solar share a set of digital commandments that keep Digital Transformations on track to achieve their desired vision.
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How Halloween Became a $10B Business for Retailers
Consumers plan to spend $10.6 billion on Halloween this year. Managing Partner Matt Katz was featured in How Halloween Became a $10B Business for Retailers in Retail Dive about how the Halloween shopping season has evolved over the years.
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What Poshmark’s $1.2 Billion Buyout Says About Fashion Dealmaking
In light of Poshmark’s recent buyout, Matt Katz was featured in “What Poshmark’s $1.2 Billion Buyout Says About Fashion Dealmaking” in WWD about today’s changing investor expectations for IPOs.
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How Capital One Improves Visibility Into Snowflake Costs
Vice President Nick Kramer was featured in “How Capital One Improves Visibility Into Snowflake Costs” VentureBeat about Capital One’s partnership with Snowflake and how its first product, Slingshot, helps enterprises manage cloud costs and automate governance.
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How Training, Change Management Foster Digital Inclusion
Property Casualty 360 published “How Training, Change Management Foster Digital Inclusion” by Rajeev Aggarwal, Jenny Halim, and John Rodgers, exploring strategies to ensure all customers are equally informed throughout an insurer’s digital transformation journey.
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A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs
In RetailTouchPoints special report, “A New World of Workforce Management: Using the Right Tech to Respond to Leaner Staffs,” Vice President Nick Kramer outlines how to make the most of your organization’s current workforce and offers a look into the future of talent in retail.
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What Insurance Outsourcing Trends to Watch For
“What Insurance Outsourcing Trends to Watch For” for Digital Insurance by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looks at the latest outsourcing trends and best practices for insurance companies forming external partnerships for non-core and support functions.
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Insurance Inclusion Means Remembering the Non-digital Natives
Technology has provided customers with more choices and control over their buying decisions across many sectors, and for those who are comfortable with the format, it’s never been simpler.
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