Insights Library

Browse thought leadership, insights, news, and ideas from SSA & Co.

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Thriving in the New Abnormal Requires Reinvention

In the post-COVID resurgence, acute focus on strategy, leadership, and risk, by the executive suite is paramount. And the chance to accelerate the digital...

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Matt Katz Quoted in S&P Global Market Intelligence "Social distancing rules could temper retailers' in-store sales growth – experts"

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods, was quoted by S&P Global Market Intelligence on what’s to come...

Matt Katz Quoted in Retail Dive "Pet retailers see a boost during the pandemic"

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods, was quoted in Retail Dive on how pet retailers have adjusted and managed...

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Winning from Home: Remote Workshop Best Practices

Winning from Home: Remote Workshop Best Practices As a continuation of our “Winning from Home” series where SSA is helping clients identify ways to help...

General Stanley McChrystal on Communicating in the Current Environment

General Stanley McChrystal on communicating in the current environment People resist doing video calls from home. Get over it. Visual connection is even...

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Winning From Home: Remaining Effective During Remote Working

Winning from Home: Remaining Effective During Remote Working Special thanks to Stephen Miles, Founder & CEO, The Miles Group, for his contribution...

Innovaccer’s New COVID-19 Solution is a Model for the Future

Innovaccer’s New COVID-19 Solution is a Model for the Future Every organization has had to act fast to adapt to the changes brought on by the COVID-19...

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Matt Katz and Nick Kramer Quoted in Retail Touchpoints "Mastering Business Intelligence: Turning Raw Data Into Measurable Results Across The Enterprise"

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods, and Nick Kramer, Vice President of Digital & Analytics, were quoted in...

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Coping with COVID-19: Winning from Home

The Corona Virus (COVID-19) is disrupting all businesses in an unprecedented way. Several service industries that rely heavily on in-person consumer interactions...

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Featured Thought Leadership

Processes Are Hiding EBITDA

Digitally Enabled Process Improvement℠ turns AI ambition into results a buyer will pay for Sixty-nine percent of S&P 500 companies now point to a live...

The Operating Model Is the Strategy: Three Imperatives for AI in Insurance

Insurers have invested heavily in Gen/Agentic AI on the promise of transformation. Innovation labs were established. Pilots have been encouraging. Vendor...

Evolving Manufacturing Performance Management from Reporting to Flow Control

Most plants have more data today ever: OEE dashboards, real-time throughput by the hour, and quality defect rates updated every shift. Insight alone is...

Moving from Insight Generation to Enterprise Decision Execution

Many planning teams set out to improve, and they focused on forecast accuracy building scenario tools, creating real time exception reports. However, these...

The Regional Banking Earnings Paradox

Q4 2025: Record Profits, Rising Risks, and the Race Nobody Is Talking About The Quarter That Should Worry You Q4 2025 delivered a striking paradox across...

How 2025 Private Equity Forecasts Missed the Mark and What Comes Next

Private equity entered 2025 with a familiar set of expectations: meaningful rate relief, a broad rebound in deal activity, a friendlier regulatory environment,...

Recent News

How CarGurus Cleared the Roadblocks to its AI Initiatives

Nick Kramer shares perspectives with TechTarget on why reliable, accessible data is essential to AI success. As businesses scale AI, clear ownership, consistent...

Processes Are Hiding EBITDA

Digitally Enabled Process Improvement℠ turns AI ambition into results a buyer will pay for Sixty-nine percent of S&P 500 companies now point to a live...

Beyond the Build: Updating the Next Gen Warehouse

Warehouse operations face growing pressure from labor constraints, uncertainty, and execution complexity.

How Dashboard Sprawl Challenges Upend Enterprise Analytics

Nick Kramer shares perspectives on how dashboard sprawl and weak governance are eroding trust in enterprise analytics. As organizations expand access to...

Is Your Data Ready for the Era of AI-Powered Search?

Nick Kramer shares perspectives with Retail TouchPoints on how AI-powered search is reshaping retail discovery and why connected, contextualized data is...

Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L

Nick Kramer and Brian Nordyke share perspectives on why many insurance carriers are failing to realize measurable returns from AI investments. Lasting...

Client	Mandate	Value Achieved	Impact Focus	ROI
Home healthcare provider	Rapidly identify cost reduction opportunities through improved process efficiency	$36M	Cost avoidance	120X
Dental RCM software provider	Conduct rapid diagnostic to identify growth levers to increase revenue	$9.1M	Incremental recurring revenue	107X
Healthcare RCM software provider	Realize aggressive cost reduction targets by commonizing AI processes enterprise-wide	$15M	Labor savings	30X
Fire suppression business	Rejuvenate 3 underperforming businesses and created a platform for acquisition. In addition to the revenue impact, the capability accelerated and magnified exit value by 8 turns.	$6.5M	Revenue growth	26X
Healthtech services provider	Reduce vendor costs and increase operating capacity	$5.6M	Cost avoidance	25X
Global mobility services provider	Improve account profitability through commercial excellence	$25.6M	EBITDA improvement	22.5X
Fire safety equipment manufacturer	Optimize demand planning to increase production output	$14M	Revenue growth	19X
Pet treat manufacturer	Expand production capacity and launch a new facility	$13M	EBITDA improvement	19X
Virtual reality surgical training platform	Cut production costs to demonstrate path to profitability and reverse negative unit economics	$6.3M	Cost avoidance	17X
Commercial real estate services firm	Develop cost-to-serve model to sustainably increase profitability	$4.6M	EBITDA improvement	17X
Energy systems manufacturer	Optimize inventory levels and establish supplier management processes	$15M	Gross-margin growth	16X
Trailer manufacturer	Improve operations through planning, inventory, and manufacturing capabilities	$50M	Cost reduction and EBITDA improvement	16X