Matt Katz shares key considerations for retailers ahead of the 2024 holiday season in this series of short interviews with retail experts featured by Retail TouchPoints.
Matt outlines what he thinks the upcoming holiday shopping season will look like and what winning retailers will focus on:
“In today’s environment, performance wins over perception. Although there are various factors impacting the broader retail industry, including wavering consumer sentiment as well as political forces, retailers need to focus on bolstering their own internal capabilities to drive operational performance.
Success hinges on proactive adaptation and taking a consumer-centric approach. Focus on what your brand and business can exploit the most to drive demand and operational excellence.
It’s no longer about sector-wide trends; a rising tide will not lift all boats. It’s about how individual retailers leverage their assets and capabilities.”
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