Client Impacts

Implemented Direct Ship Process to Reduce Customer Lead Times by 33% for PE-Owned Equipment Company

Capabilities
Private Equity & Financial Sponsors Industrials & Infrastructure

Challenge

A private equity-owned measurement equipment manufacturer experienced long and inconsistent delivery times to EMEA customers due to overreliance on a European 3PL coordinator.

The company needed help designing and implementing a direct ship process from the US to simplify its logistics process and achieve international growth targets.

Approach

  • Established PMO to drive coordination of customs, finance, supply chain, and logistics functions
  • Conducted business process modeling (BPM) sessions to design future-state processes and order flow milestones
  • Defined customs and tax protocols to ensure export control compliance
  • Developed stocking recommendations and inventory build-up timelines for North American warehouses
  • Launched pilot shipping program to validate roles and responsibilities and ensure process requirements were met

Results

I.

Reduced lead times by 33%, positioning client for successful market share recapture

II.

Realized 15% in operational cost savings by reducing freight costs and eliminating external warehouse processing costs

III.

Improved working capital requirements by 30% by creating inventory optimization plan

IV.

Established KPIs and steering committee cadence to measure project milestones and communicate success

Share

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