Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods authored an article published in Retail Dive looking at the health, social, and economic impact of the pandemic on retail and why retailers can’t focus on getting shoppers back into stores until these concerns are solved.
He reflects on lessons learned throughout the various stages of the pandemic, “The challenge the economy faced – and is still facing – was how to function with unpredictable starts and stops, which may be different from those facing your neighbors a single zip code digit away.”
Matt also looks toward the future of the industry, “We likely won’t ever go back to exactly where we were before the pandemic – but that’s not necessarily a bad thing. The new models that remain will be led by agile thinkers and newly reskilled employees.”
Read the full article here.
Brian Nordyke and John Rodgers highlight a four-step action plan to align interests and prevent further home insurance market deterioration in this Property & Casualty 360 article.
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John Rodgers, Jim Kane, and Jenny Halim highlight the importance of minimizing disruption and maximizing retained value when divesting entangled assets in this Insurance Thought Leadership article.
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From Pilot to Scale: Building the GenAI-Ready Organization
While GenAI today is in the public eye, early forms of AI have influenced the workplace for decades. AI appeared in the 1950s, with more practical applications emerging thirty years later. With advances in machine learning and natural language processing, AI’s role expanded. Most remember when GenAI took center stage in late 2022, with ChatGPT capturing the world’s attention. According to OpenAI, more than one million people signed up in just five days.
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