Matt Katz shares key considerations for retailers ahead of the 2024 holiday season in this series of short interviews with retail experts featured by Retail TouchPoints.
Matt outlines what he thinks the upcoming holiday shopping season will look like and what winning retailers will focus on:
“In today’s environment, performance wins over perception. Although there are various factors impacting the broader retail industry, including wavering consumer sentiment as well as political forces, retailers need to focus on bolstering their own internal capabilities to drive operational performance.
Success hinges on proactive adaptation and taking a consumer-centric approach. Focus on what your brand and business can exploit the most to drive demand and operational excellence.
It’s no longer about sector-wide trends; a rising tide will not lift all boats. It’s about how individual retailers leverage their assets and capabilities.”
John Rodgers, Jim Kane, and Jenny Halim highlight the importance of minimizing disruption and maximizing retained value when divesting entangled assets in this Insurance Thought Leadership article.
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From Pilot to Scale: Building the GenAI-Ready Organization
While GenAI today is in the public eye, early forms of AI have influenced the workplace for decades. AI appeared in the 1950s, with more practical applications emerging thirty years later. With advances in machine learning and natural language processing, AI’s role expanded. Most remember when GenAI took center stage in late 2022, with ChatGPT capturing the world’s attention. According to OpenAI, more than one million people signed up in just five days.
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Pierre Buhler was recently interviewed by Schwab Network about his reaction to big bank earnings and outlook for the remaining year.
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