< BACK TO INSIGHTS

Insight

Matt Katz Quoted in WWD “Fashion’s Pivot to E-commerce and the Future”

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods was recently quoted in WWD on retail’s shift to e-commerce and why a focus on customer experience is more important now than ever.

Matt notes that investing in digital is a major component of thriving during the pandemic stating, “It’s incredibly helpful for everyone to be touting digital commerce.” He goes on to explain the importance of providing customers with a superior shopping experience regardless of purchase channel, “At the end of the day, seamless interaction with consumers is going to win. Where the transaction takes place is less important to me than how the full experience is digested as a consumer.”

Read the full article here.

Authors

Related Services

Recommended Insights

Insight

Cracking the Power Supply Chain Code

Power demand is accelerating, but the supply chain is not keeping pace. In Power, Jeff Krajacic and Matt

Learn More

Insight

Second Act – Companies Rethink Their Office Space as Leases Come Due

Real estate became the largest controllable cost in the business — and one of the least strategically managed.

Learn More

Insight

Why digital twins fail in warehouse applications

Matt Derganc shares perspectives with The SCXchange on a persistent challenge: why digital twin initiatives fail in warehouse

Learn More

Stay up-to-date with our latest news

This field is for validation purposes and should be left unchanged.
Name(Required)