Insight

Matt Katz Quoted in Retail Dive “9 make-or-break retail turnarounds to watch in 2021”

< BACK TO INSIGHTS

Insight

Matt Katz Quoted in Retail Dive “9 make-or-break retail turnarounds to watch in 2021”

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods spoke with Retail Dive about how the retail environment has changed in the past few months and strategies retailers can take to make a successful turnaround this upcoming year. He notes how important it is to make an actionable plan for the future that accounts for recent market shifts, “You’ve had a decade of evolution in the last eight months. And so the look back into the rearview mirror in my mind isn’t the healthiest way to think about this.”

He shared that a focus on customer experience is key now more than ever stating, “It’s the same story that’s been playing out, which is how do you stay relevant with the consumer and provide that consumer with choice availability and service?”

Read the full article here.

Authors

Related Services

Recommended Insights

Insight

Cyber Monday Spending Hits Record

Matt Katz is featured in this Barron’s article examining consumer spending over this Black Friday and Cyber Weekend. 

Learn More

Insight

Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree

Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.

Learn More

Insight

Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday

Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.

Learn More

Stay up-to-date with our latest news

Name(Required)