Insight

Matt Katz Quoted in Retail Dive “9 make-or-break retail turnarounds to watch in 2021”

< BACK TO INSIGHTS

Insight

Matt Katz Quoted in Retail Dive “9 make-or-break retail turnarounds to watch in 2021”

Matt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods spoke with Retail Dive about how the retail environment has changed in the past few months and strategies retailers can take to make a successful turnaround this upcoming year. He notes how important it is to make an actionable plan for the future that accounts for recent market shifts, “You’ve had a decade of evolution in the last eight months. And so the look back into the rearview mirror in my mind isn’t the healthiest way to think about this.”

He shared that a focus on customer experience is key now more than ever stating, “It’s the same story that’s been playing out, which is how do you stay relevant with the consumer and provide that consumer with choice availability and service?”

Read the full article here.

Authors

Related Services

Recommended Insights

Insight

6 Barriers to Becoming a Data-Driven Company

Nick Kramer was quoted in this article in CIO Online looking at the barriers that prevent companies from becoming data driven.

Learn More

Insight

SSA & Company Welcomes Banking and Technology Veteran as Managing Director

We are pleased to announce the addition of Pierre Buhler as a Managing Director. Pierre will have a focus on Banking and the use of technology, client digitization, and data analytics to drive business results in the US and Europe.

Learn More

Insight

The Ultimate Guide to Store Operations: How Data Drives Greatness, From Leadership to Associates

Nick Kramer was featured in this Retail TouchPoints article about ways retailers can leverage data and digital tools to personalize the customer experience.

Learn More

Stay up-to-date with our latest news

Name(Required)