Insight
6 Barriers to Becoming a Data-Driven Company
Nick Kramer was quoted in this article in CIO Online looking at the barriers that prevent companies from becoming data driven.
Learn MoreMatt Katz, Managing Partner and Head of Retail & Consumer Packaged Goods shared his thoughts with Business Insider about what the upcoming year means for retailers who filed for bankruptcy in 2020.
He explains how clean balance sheets, revised cost structures, and slimmed-down real estate portfolios could be a “breath of fresh air” for those retailers who struggled this past year, but additional action needs to be taken in order to succeed. “The question is now with this fresh breath of air, will they be able to satisfy customer needs? The question is will product be available at the price and when the customer wants it?”
In addition to these challenges, he explains the lasting impact of pandemic-era consumer preferences, “…it will take some time for shoppers’ mentality to move away from health and safety, even after the pandemic has subsided, and paying special attention to customer service will help keep customers loyal.”
Read the full article here.
Nick Kramer was quoted in this article in CIO Online looking at the barriers that prevent companies from becoming data driven.
Learn MoreWe are pleased to announce the addition of Pierre Buhler as a Managing Director. Pierre will have a focus on Banking and the use of technology, client digitization, and data analytics to drive business results in the US and Europe.
Learn MoreNick Kramer was featured in this Retail TouchPoints article about ways retailers can leverage data and digital tools to personalize the customer experience.
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