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Banking & Financial Services
Insurance
Private Equity
Industrials & Manufacturing
Energy
Retail & CPG
Healthcare
Training
Who We Are
Our Story
Our People
Our Culture
Contact Us
How We Think
Client Impact
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Join Us
Insights
Artificial Intelligence
What Are Major Pitfalls to Using Artificial Intelligence in Supply Chains?
Many AI pilots succeed locally but stall during scale up. The barrier is rarely the technology....
Why Reinsurance’s AI Pilots Don’t Scale
Recently, a major reinsurance broker ran a generative AI pilot that was applauded in the boardroom....
Limited Partners Requesting AI Use to Stay Competitive
Limited partners are increasingly pressing private equity and private credit firms to show...
When the Offshore Model Outgrows Its Own Logic
For 20 years, the offshore case in reinsurance servicing wrote itself. Processing volumes were...
Is Your Data Ready for the Era of AI-Powered Search?
Nick Kramer shares perspectives with Retail TouchPoints on how AI-powered search is reshaping...
Automation Theater: Why Carrier AI Investments Aren’t Showing Up in the P&L
Nick Kramer and Brian Nordyke share perspectives on why many insurance carriers are failing...
Generative AI ethics: 16 biggest concerns and risks
Nick Kramer shares perspectives on the governance, accountability, and operational risks organizations...
Automation and AI At Scale Require Operating Model Transformation
When “AI @ Scale” fails, it is rarely because the technology was wrong. Failure results when...
The Operating Model Is the Strategy: Three Imperatives for AI in Insurance
Insurers have invested heavily in Gen/Agentic AI on the promise of transformation. Innovation...
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