Challenge
A multinational electronics business faced problems and communication issues due to severely siloed internal organizations.
The company needed help to develop a common problem-solving methodology that would enable internal projects yielding significant financial benefits, while alleviating communication issues.
Approach
- Conducted comprehensive virtual Lean program for client executives, champions, and Lean green belts
- Established internal Lean CoE aligned with operations strategy
- Implemented governance process spanning all aspects of deployment
- Streamlined processes across internal organizations by removing complexities and improving customer satisfaction
- Created a Continuous Improvement culture focused on accountability, data, and fact-based decision making
- Successfully implemented KPI and metric tracking across multiple internal business units