Case Study
Transformed Troubled Retailer to Achieve $185M in Annual EBITDA
A multinational fast fashion retailer needed operational leadership to improve performance and successfully emerge from bankruptcy.
Learn More
CASE STUDY
Enabled Omnichannel Growth to Drive 30% Increase in E-commerce Sales for Outdoor Retailer
Challenge
An outdoor recreational brand faced retail distribution channel consolidation and changing consumer shopping behaviors.
The CEO wanted to sustainably accelerate business transformation via enhanced digital capabilities to grow revenue by 50% within 3 years.
Approach
- Identified ways to drive growth and engage consumers across path to purchase with digital experience audit
- Assessed digital maturity through DIITM, AI-driven surveys, internal & external benchmarks, and research
- Planned to build digital capabilities through training/ upskilling, org design, and effective ways of working
- Identified opportunities to enhance efficiency, working dollar spend, collaboration, and alignment on digital
Results
I.
30% increase in e-commerce sales within 6 months
II.
Identified ability to fund growth goals and deliver up to 17% in cost savings
III.
Implementation of recommendations allowed client to take advantage of COVID-driven changes in customer behavior to outperform outdoor equipment competitors during sudden, rapid growth
Results
I.
30% increase in e-commerce sales within 6 months
II.
Identified ability to fund growth goals and deliver up to 17% in cost savings
III.
Implementation of recommendations allowed client to take advantage of COVID-driven changes in customer behavior to outperform outdoor equipment competitors during sudden, rapid growth
Related Case Studies
Case Study
Delivered Pricing & Promotions Strategy Yielding 100% Increase in Margin for Digitally Native Retailer
A digitally native retailer, and certified B Corporation, sought to use pricing, promotions, and improved affiliate channel management to drive contribution margin and profitable growth in a dynamic market.
Learn More
Case Study
Optimized Promotions & Shipping to Increase Profitability by 25% at Global Chocolatier
A global chocolatier needed to unify and optimize a holistic, omnichannel promotions strategy that balanced shipping costs, promotions, and the user experience.
Learn MoreEngage with SSA & Co.
We partner differently. Shoulder to shoulder, we solve today’s toughest business problems with you.