Rajeev leads SSA & Company’s EMEA Financial Services practice and serves clients based in Europe, as well as global institutions with operations in Europe. Over the last 20 years, he has helped his clients grow revenue, improve efficiency, and enhance customer outcomes through operating model transformation. His deep expertise spans strategy, design, and execution. Recent examples of his work include driving large-scale performance improvement programs, restructuring distressed players, and carve-outs.
Prior to joining SSA & Company, Rajeev spent 18 years in strategy and operations consulting with Booz & Co. and PwC / Strategy&. He also spent two years building a profitable Insurance customer data analytics advisory start up in the UK. He has advised executives of Banks, Insurers, and Governments across Europe, Africa, the Middle East, and North America.
Rajeev is based in London and plays an active role in developing the firm’s Financial Services propositions and commenting on the industry. In his non-work hours, he loves traveling, trying new foods, and following football (American soccer) and cricket.
Beyond personnel overages, banks are pressed to get their costs well under control for the foreseeable future. The second article in our two-part series looking at the top risks facing banks focuses on the ever more demanding regulatory and compliance requirements, increased need for human and financial resources, and commercial and personal defaults/default risks to avoid.
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Banks have entered a period of increased uncertainty over the last few months. Notation agencies like Fitch have already started to review ratings, and countless banks are either downgraded or being considered for a downgrade. No one is spared, neither small banks nor large banks.
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The human factor is usually the last thing companies think about when undergoing digital transformation, and it should be the first. Insurance Innovation Reporter published this article by John Rodgers and Rajeev Aggarwal outlining ways companies can accelerate employee adoption of digital transformation initiatives.
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Property Casualty 360 published “How Training, Change Management Foster Digital Inclusion” by Rajeev Aggarwal, Jenny Halim, and John Rodgers, exploring strategies to ensure all customers are equally informed throughout an insurer’s digital transformation journey.
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“What Insurance Outsourcing Trends to Watch For” for Digital Insurance by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looks at the latest outsourcing trends and best practices for insurance companies forming external partnerships for non-core and support functions.
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Technology has provided customers with more choices and control over their buying decisions across many sectors, and for those who are comfortable with the format, it’s never been simpler.
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