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Jordan Heichel

Senior Director

With over 13 years of consulting experience, Jordan has built a specialized knowledge base in the areas of business strategy, IT, operations, process improvement, design thinking, and project management. As a Senior Director with SSA & Company, Jordan primarily supports the financial services practice, with a focus on leading digital transformation, process automation, and cost reduction strategies for clients.

Prior to joining SSA & Company, Jordan was a Senior Managing Consultant with IBM’s Global Business Services where he developed and oversaw the execution of strategic initiatives across the 3,500-person consulting practice and led numerous multi-million-dollar IT projects through business process re-engineering and the system development lifecycle. Jordan’s experience expands globally as he has led consulting engagements in United Kingdom, Morocco, Brazil, and Singapore.

Jordan is based in Philadelphia, PA. In his non-work hours, he enjoys visiting the beach and traveling to new destinations.


  • University of Maryland Robert H. Smith School of Business, MBA
  • Pennsylvania State University, B.S. in Business Administration- Supply Chain Management

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