John guides day-to-day operations, sets and steers SSA & Company’s business strategy, and oversees the Financial Services, Insurance, EMEA, and Healthcare practices. John also serves as an Executive Coach for C-Suite leaders of multiple financial services firms. Previously, John held roles as Director of Lean Six Sigma for Ford Motor Company–Marketing, Sales, and Service Group and Master Black Belt at GE Capital. He has significant financial services operating and management experience with Aetna Life & Casualty and Cigna and has multiple insurance related designations, including CPCU, RPLU, ARM, and AIS.
John is based in Nashville and serves as a lead member of the firm’s Executive Committee. Outside of work, John enjoys spending time with his wife and three daughters, spoiling his grandson, and attending sporting events and concerts.
The human factor is usually the last thing companies think about when undergoing digital transformation, and it should be the first. Insurance Innovation Reporter published this article by John Rodgers and Rajeev Aggarwal outlining ways companies can accelerate employee adoption of digital transformation initiatives.
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Property Casualty 360 published “How Training, Change Management Foster Digital Inclusion” by Rajeev Aggarwal, Jenny Halim, and John Rodgers, exploring strategies to ensure all customers are equally informed throughout an insurer’s digital transformation journey.
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“What Insurance Outsourcing Trends to Watch For” for Digital Insurance by John Rodgers, Rajeev Aggarwal, and Brian Nordyke looks at the latest outsourcing trends and best practices for insurance companies forming external partnerships for non-core and support functions.
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Technology has provided customers with more choices and control over their buying decisions across many sectors, and for those who are comfortable with the format, it’s never been simpler.
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Despite seeming reluctant to make sweeping changes, the insurance industry continues to be at the forefront of adopting
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