Nick Kramer provides his insight with CIO on a persistent challenge: the high failure rate of IT transformation initiatives.
An article exploring “Why IT projects still fail” details why so many initiatives fall flat despite strategic alignment, citing common culprits from resource gaps to a lack of business sponsor engagement.
Kramer points to a critical, often-overlooked factor: ignoring the need for effective change management.
He argues, “Change management is often viewed as just a communications plan, and there’s lip service done to it, but change management is really difficult,” adding that he has seen “more projects fail because of poor change management than poor technology implementations.”
Kramer explains that to truly succeed, “projects need a CIO or someone else to be an agent of change, they need someone who knows how to drive change.”
