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Cyber Monday Spending Hits Record
Matt Katz is featured in this Barron’s article examining consumer spending over this Black Friday and Cyber Weekend.
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Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree
Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.
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Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday
Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.
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In the Age of Self Service, Live Agents Remain a Must-Have
Nick Kramer is featured in this CX Dive article about bridging the gap between self-service and live agents in the customer service landscape.
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Insight
Cyber Monday Spending Hits Record
Matt Katz is featured in this Barron’s article examining consumer spending over this Black Friday and Cyber Weekend.
Learn More
Insight
Deal-Hunters on Track to Spend Record $12B in US Cyber Monday Shopping Spree
Matt Katz was featured in this Reuters article speaking about consumer spending during cyber weekend.
Learn More
Insight
Cyber Weekend Sales Top $10 Billion as Retailers Gear up for Cyber Monday
Matt Katz was featured in this Digital Commerce 360 article about why the beauty category is poised to win big this holiday season.
Learn More
Insight
In the Age of Self Service, Live Agents Remain a Must-Have
Nick Kramer is featured in this CX Dive article about bridging the gap between self-service and live agents in the customer service landscape.
Learn More
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Corporate Overhaul at Citigroup
Pierre Buhler was featured in this CNBC article about the corporate overhaul underway at Citigroup in the wake of the new CEO Jane Fraser’s plan for sweeping layoffs in an attempt to cut costs.
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Targeting Friction in Corporate Cash Flow
Pierre Buhler is featured in this American Banker article about new strategies for corporations looking to better manage cash flow and working capital.
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Banking’s Cost Crunch: Tackling Layoffs and Regulatory Challenges
Beyond personnel overages, banks are pressed to get their costs well under control for the foreseeable future. The second article in our two-part series looking at the top risks facing banks focuses on the ever more demanding regulatory and compliance requirements, increased need for human and financial resources, and commercial and personal defaults/default risks to avoid.
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Rising Costs, Tough Choices: Banking in the Era of Inflation
Banks have entered a period of increased uncertainty over the last few months. Notation agencies like Fitch have already started to review ratings, and countless banks are either downgraded or being considered for a downgrade. No one is spared, neither small banks nor large banks.
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Can Better Resource Management Help P&C Out of Its Slump?
The property and casualty sector has suffered steep and unambiguous losses in recent years – better resource management could be the solution the industry is looking for. Brian Nordyke and Jonathan Schwartz are featured in this Property Casualty 360 article looking at how better resource management could help property casualty insurers.
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