A property & casualty insurance brokerage had an overcomplicated IT organization due to rapid growth by acquisition. The company aimed to simplify the organization as well as standardize its foundational technology platforms to reduce costs.
The SSA & Company team identified three key areas to improve overall IT support and operating model. We standardized services and products to maximize the ability of IT to support multiple agencies via a single MSP, defined a designated set of software tools for agencies to standardize software and consolidate licenses with the intent to accelerate mature ITSM processes through IT outsourcing, and optimized internal operations including standardizing and consolidating processes.
Designed a future state model to increase effectiveness and reduce overall IT costs by 25%
Drove millions in annual savings via enterprise MSP, organizational redesign, process standardization, and contract and software consolidation activities
Designed a future state model to increase effectiveness and reduce overall IT costs by 25%
Drove millions in annual savings via enterprise MSP, organizational redesign, process standardization, and contract and software consolidation activities
A healthcare services firm needed to create an operations strategy to re-engineer revenue and internal operations engines to achieve planned synergies of the acquisition.
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A private equity-owned global manufacturer and fabricator of metal and fiberglass display fixtures was facing significant sourcing and production issues.
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A financial services company was facing a strict regulatory environment and required process enhancements to comply with changing regulations.
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