CASE STUDY
Implemented KPI Tracking Program Reducing Reporting Time by 65% for Global Insurance Company
Challenge
Global insurance company lacked actionable real-time information on business unit performance and progress towards multi-year savings goals due to poor data quality and inefficient reporting processes.
The company sought to develop a standardized process for establishing KPIs to improve clarity and timeliness of reporting.
Approach
- Defined a strategy and operating model for the organization-wide KPI measurement plan
- Guided each business unit in the establishment of narrowly focused, value-added reporting metrics that could be measured sustainably
- Implemented a series of standardized reporting processes across business units and established a regular reporting cadence
- Established set of guidelines and expectations for future KPI reporting efforts that would improve oversight
Results
Stood up a KPI measurement and reporting program for 10 business units within 3 months
Reduced KPI reporting lag time to ~1 month from a typical quarterly delay
Contributed to the achievement of a multi-year, organization wide $1B cost savings goal
Established Standard Operating Procedure for implementing future KPI measurement programs within the company
Results
Stood up a KPI measurement and reporting program for 10 business units within 3 months
Reduced KPI reporting lag time to ~1 month from a typical quarterly delay
Contributed to the achievement of a multi-year, organization-wide cost savings goal of $1B
Established Standard Operating Procedure for implementing future KPI measurement programs within the company
Engage with SSA & Co.
We partner differently. Shoulder to shoulder, we solve today’s toughest business problems with you.