CASE STUDY
Implemented KPI Tracking Program to Accelerate $1B Savings Initiative at a Global Insurance Corporation
Challenge
Due to poor data quality and inefficient reporting processes, a global insurance corporation lacked actionable real-time information on business unit performance and progress towards multi-year savings goals. The company sought to develop a standardized process for establishing KPIs to improve clarity and timeliness of reporting.
Approach
The SSA & Company team defined a strategy and operating model for an organization-wide KPI measurement plan, and guided each business unit to establish narrowly focused, value-added reporting metrics that could be measured sustainably. We implemented a series of standardized reporting processes across business units, established a regular reporting cadence, and created a set of guidelines and expectations for future KPI reporting efforts that would improve oversight.
Results
Stood up a KPI measurement and reporting program for 10 business units within 3 months
Reduced KPI reporting lag time to ~1 month from a typical quarterly delay
Contributed to the achievement of a multi-year, organization-wide cost savings goal of $1B
Related Services
Results
Stood up a KPI measurement and reporting program for 10 business units within 3 months
Reduced KPI reporting lag time to ~1 month from a typical quarterly delay
Contributed to the achievement of a multi-year, organization-wide cost savings goal of $1B
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