Insight
Automation and AI At Scale Require Operating Model Transformation
When “AI @ Scale” fails, it is rarely because the technology was wrong. Failure results when the operating
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Robotic process automation and business process management often work together to drive successful digital transformations. Senior Director Jeff Brown was featured in “RPA vs. BPM: How Are They Different?” in Techtarget about how processes like RPA and BPM complement each other in the automation journey.
Jeff explains how the processes can be used both separately and together, “Some kind of BPM is a prerequisite to any RPA deployment, as one can’t successfully automate what one doesn’t understand. A complete business process map is an excellent tool for discovering and prioritizing RPA opportunities.”
Read the full article here.
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