Insight
Automation and AI At Scale Require Operating Model Transformation
When “AI @ Scale” fails, it is rarely because the technology was wrong. Failure results when the operating
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ABC Carpet & Home is reinventing itself after filing for bankruptcy. Matt Katz was featured in “How ABC Carpet & Home is Reinventing Itself After Bankruptcy” in Modern Retail looking at how the company can leverage its strong reputation as it re-grows the business with a digital-driven strategy.
Matt explains, “[The] strength is in its reputation as an emporium for hard-to-find goods. That was very difficult to replicate online. Now the challenge is to restore and grow that business again with a digitally-driven cost structure … but it has great brand recognition within a certain set of consumers that can help carry it into the next phase.”
Read the full article here.
When “AI @ Scale” fails, it is rarely because the technology was wrong. Failure results when the operating
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