Insight
Retailers Will Still Get the Sale. They May Lose Everything Else.
Retailers may still get the click, but they risk losing the customer relationship to AI agents. A new
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Real estate became the largest controllable cost in the business — and one of the least strategically managed. In Scotsman Guide, John Rodgers and Jason Pereira outline how expiring leases are forcing companies to rethink their footprint, flexibility, and performance. The next 18 months will define the next 10 years.
Retailers may still get the click, but they risk losing the customer relationship to AI agents. A new
Learn MoreMany AI pilots succeed locally but stall during scale up. The barrier is rarely the technology. More often,
Learn MoreRecently, a major reinsurance broker ran a generative AI pilot that was applauded in the boardroom. It was
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