Although lean and six sigma methodologies have been long time associated with manufacturing companies, the reality is that process management has a valuable place in technology firms as well.  In the current environment of the technology industry, it is more important than ever to use process management methodologies such as lean, six sigma, and SPM to drive efficiency and eliminate waste from the business in order to deliver long-term growth and increased profitability.  In addition when implemented appropriately, these methodologies maintain the organizational culture while delivering measurable, business results.

SSA & Company has worked with numerous technology companies to:

• Drive customer-focused processes and promote loyalty and satisfaction with consumer product usage and word of mouth marketing

• Improve new product development processes to eliminate defects and allow a faster time to market

• Implement operational rigor to run the business using dashboards/metrics and business intelligence